Case Date:

2/20/2019

From the houses north on Glenwood from the easement I get everyone’s water and it comes in my backyard across my sidewalk and most of the time up over the driveway.

Case Date:

2/28/2019

I am following up on case number 167563 which was assigned to a Mr. Peden. He said they came by and assessed the problem but they looked at the ditch in the front and the problem is not the front it is the backyard and the water comes from the north property onto my property in the backyard and is so high that sometimes it almost floods my house.

Case Date:

6/10/2019

The accidents at Smith and Morningside need to stop. Another just happened. PLEASE put solar flashers on the Smith stop signs or even cross flags to get folks to actually stop there appropriately. Dangerous for cars. Deadly for bikers.

Case Date:

4/18/2019

Help - Runoff backup issues! Insufficient runoff drainage on the East side of S. Meadowbrook Dr in Parkridge East between 111 S. Meadowbrook drive and the 101 S Meadowbrook Dr causing significant backups and flooding for residents. Particularly the runoff drainage ditch is blocking the culvert in front of 111 S. Meadowbrook. Picture attached. Request the drainage ditch be deepened in this area so that the culvert is unblocked and provides sufficient slope to keep water flowing toward E. Morningside runoff drainage.

Case Date:

4/21/2019

Lime in middle of sidewalk.

Case Date:

9/27/2019

Regarding ticket #168173 says it was resolved, but is not. issue remains. Need runoff dug to correct drop. From previous report "Insufficient runoff drainage on the East side of S. Meadowbrook Dr in Parkridge East between 111 S. Meadowbrook drive and the 101 S Meadowbrook Dr causing significant backups and flooding for residents. Particularly the runoff drainage ditch is blocking the culvert in front of 111 S. Meadowbrook. Picture attached. Request the drainage ditch be deepened in this area so that the culvert is unblocked and provides sufficient slope to keep water flowing toward E. Morningside runoff drainage."

Case Date:

5/14/2019

Yard is over grown

Case Date:

11/30/2018

Hello - Park Ridge neighborhood. Please tell me the range of dates for the leaf pick up? I talked to the crew when they came through and they told me our trees were not dropped enough for the scheduled collection and they would return in the near future. I would like to inform my neighbors so they are prepared please. I will get the word out! - thanks again for your excellent work - Steve Akers Park Ridge Neighborhood Association

Case Date:

7/17/2019

The trail to Park Ridge Park is over grown to the point where bikes and peds can not pass each other without using the grass verge. Dangerous especially at evening

Case Date:

11/1/2018

Thank you for including staff on the announcement of this update. The interface is really clean and straight forward. I have included some of my suggestions and feedback from using the system below. I just tried out the newly revised uReport system search box with terms for the most common issues facing our neighborhoods - and things I hear all the time. I got zero results for the following terms: dog, cat, deer, tree, car, noise, loud, park, car, and neighbor. I got hits for trash, abandoned, and sidewalk. I regularly direct neighbors to use the uReport system - but I'm not sure I would if they are not able to search for what they need. I would need to tell them to go to uReport and then click on Hazards, then Animal Control, etc. That seems like they are back at the will of our internal categorization. So why not go directly to the Animal Control? Is there a way to add more search term tags to the major categories included? It was really discouraging as a searcher to have 0 results for something as common as dog or tree or noise - all very common issues in neighborhoods and dealt with by official depts or programs of the City. I ended up clicking around in several of the designated circles to attempt to find how those issues would be categorized by this system - with only some success. I don't think my neighbors would spend time on the doing that. Keywords would help a lot. I thought the original uReport had that feature. I would also suggest that once the category is located, that the first thing you request is the issue or complaint, and not the contact info - especially since that is optional. Landing on that page did not feel like I had found what I was looking for - a way to voice my concern. I had two more clicks before I felt assured that I was in the right place. The system also did not correctly indicate my location - and that was another 30 seconds of trying to orient myself on the map and click and drag the indicator to my address. Could you reverse that intake process? Photo and issue first, then location, then optional contact info? Seems more intuitive to me as the submitter. I was not able to override the map to type in my location without clicking the X on the location bar. And when I did that, both the map and the "Next" button disappeared, leaving me in limbo. The only way back was to click the compass icon and start the search for my location again. Maybe some short instructional language at the top of each page would help guide folks through the intake process. Also including a "back" button near the "next" button would help. I didn't associate the arrow icon at the top with my progression at the bottom. I assumed it would go back to the categories and lose what I had input so far. I was trapped into what I had input so far once I got to the 3rd screen. No way to refine my submission without starting over completely.