Case Date:

9/27/2021

Case Date:

6/4/2013

Resident (Mary 219-2683) called in stating we broke her brand new trash can this morning when trash was picked up.

Case Date:

5/14/2013

Resident called in stating that his trash has not been picked up for a very long time.

Case Date:

11/16/2017

Ms. Cunningham called with a concern about a raccoon in the Gentry Quarters dumpster and how she had been treated by Animal Control. She called the landlord, Health Dept, and Animal Control and was given the runaround at all 3 about the raccoon. She claims to have been told by Animal Control that "we're closed today and don't have anyone to help you." She's expressed concerns that the landlord leaves the JB's Disposal dumpster lid open, inviting in the raccoon, and HAND hasn't been helpful with the tenant-landlord complaint. She was quite frustrated -- not only to not get answers to her questions, or help with the raccoon, but to feel like she'd been brushed off and given the run around by so many departments. As soon as I hung up with Ms. Cunningham, I took a second call from another Gentry Quarters resident with concerns about the raccoon. Is Animal Control available to assist with the raccoon? Thanks for your help.

Case Date:

6/6/2013

Yard waste was not picked up as scheduled.

Case Date:

2/8/2012

Resident called after hours and left a voicemail on Sanitation line stating that his recycling was not picked up this week and hasn't been picked up for the last couple recycling dates. Resident did not leave a name or a phone number. I looked up his recycling date and it appears that yesterday was not his recycling day and that he may be a week off. Since yesterday was not his actual day for recycling and I could not discuss this with him, I did not send anyone out to pick up missed recycle.

Case Date:

6/6/2013

Recycling was not picked up.

Case Date:

11/30/2017

The woman at this address has a dog that has been running loose and leaving excrement on the neighbors' properties. Several complaints have been filed since the first incident on Thanksgiving, but the woman still refuses to put her dog on a leash. Woodlands Winding Brook has a By Law that requires dogs to be on leashes. According to the constituent who reported this, several other incidents related to this dog and dog-owner have already occurred. I would suggest getting into contact with them for the entire story. Constituent would like to be notified when this matter has been resolved, and would like it to be resolved as soon as possible.

Case Date:

10/27/2011

Resident called in stating that her recycling was not picked up again. Resident was very upset and not especially willing to discuss the matter. The first time that resident had called in she stated that she put her recycling out the night before. However this time, resident's husband stated that they put the recycling out early in the morning. When Shelby asked resident to clarify if it was morning or evening, he did not receive an answer. Sanitation has flagged this stop at this point. Both trash and recycling crews will now have to call in to base at the time that they reach this residence to state that they have made it there and whether or not there was any trash/recycling out at that time. Please note that after the first complaint (which is not showing up in Ureport for unknown reasons) which was about trash, 956 did call in for the two weeks following the complaint noting that there were no items out at the time that they arrived at 2510 E. Nora Hill Dr. Danny Baugh went out today and picked up the miss out recycling,

Case Date:

5/13/2016

Dead raccoon in the street, stinking up the neighborhood, attracting vultures and maggots. The residents want it gone as soon as possible. Reported by Charles Billings, 812.334.2900. He has called 3 times to try to get the raccoon removed.