Case Date:

12/1/1999

I rec'd copy of letter from Mr. Coster stating he had been paying wrong bill and that he was contacted by CBU with correct amount owed. He feels this is unfair and is willing to pay $105.85. ** NOTE: I DID NOT RECEIVE ORIGINAL LETTER, ONLY COPY FROM KATHY GRUBB. MR. COSTER STATES HE INCLUDED CHECK IN AMOUNT OF $105.85; HOWEVER, IT WAS NOT INCLUDED WITH COPY I RECEIVED. ** ***FURTHER NOTE: Check was received on 12/2/99 and was applied to balance due on account. ***

Case Date:

1/29/2020

Ever since utility update work has been done to digital reading, water bill went up. Water bill used to be less than $50. Now it’s over $100. I need someone to come and identify what the problem is. 3941 S Bushmill Dr. Bloomington,In 47403

Case Date:

10/10/2018

Water Meter not working. Bill is 0 usage for 2 months. 1219 E Atwater Ave. Account Number 21642-023.

Case Date:

1/23/2023

Case Date:

11/8/2004

Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.

Case Date:

4/21/2003

Ms. Knoy requested a reduction of sewer charges due to leak in building.

Case Date:

12/9/2019

My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.

Case Date:

11/19/2004

Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.

Case Date:

5/19/2003

Letter received from Harold G. Carter for McDoel Baptist Church. Customer claims that charges he received were not his and belonged to another customer.

Case Date:

3/30/2004

Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.