Account 16820-010 - Following activation of new services, water was turned off Friday, July 26, 2019. The home is occupied and residences are in temporary housing until servcies are reactivated and returned to normal servcie .
Water leak causing increase in water bill
Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.
The person that this is addressed to does not live here at 5314 S. Southway Drive. And we keep getting bills for them. Have came to report this in person and also attempted to call your office with no results. Please get this taken care of. If not to stop the annoyance to me, to help this person keep their water on.
Patricia Shuffitt, I accidently sent a duplicate request for aquapay on 03/25/2019. Would you please delete that submission ? !!
My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.
Is the Wastewater Usage charge of $46.56 a new item or an error? If error, will the overpayment be credited on the next billing cycle?
Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.
My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.