Case Date:

3/29/2024

I have a monthly pass to park my black Mercedes Benz sedan at the 4th Street Garage. On Wednesday March 27, 2024, I drove my car out of the garage and returned it around 1pm ish. My car did not have any scratch on the back bumper. I picked it up this morning Friday March 29, 2024, and I noticed that my car's back bumper was scratched. The person who scratched it was honest and left a note on my front windshield. I tried reaching out to the person today Friday March 29, 2024 and this person has not reached back to me. I have a picture of the note and the damage to my car. I know that the garage has cameras. My car was packed on the 3rd floor closer to the elevators. Are you able to check the cameras to identify the person who damaged the back bumper of my car. I am attaching the note from the person apologizing for the accident plus the damage to my back bumper. I will like my car fixed and I will appreciate any help the 4th Street garage team can offer to get this resolved.

Case Date:

4/21/2022

uReport Case #179576Thanks for looking into these issues. The carpet is gone, however the overflowing garbage dumpsters are still there and still overflowing. Why, after all these years that the Hilton has been there, have they now started to put their garbage dumpsters in the walking exit area? And they are always overflowing. They have never been there before until the last couple of weeks or so. They fall on the ground and come open and then we have to step around food stuff everywhere etc, it's nasty and gross. By the way, this complaint is actually for myself and others.