Case Date:

5/17/2023

New idea/request for City consideration: Currently all of the city's EV chargers are in paid garages, which contrains their use by city employees, county employees, dimension mill members, and local business employees that already have a paid city parking permit for downtown surface parking. MANY more people would likely use the EV chargers if they didn't have to double-pay (downtown parking pass + parking garage hourly rates) to use the chargers. Can you create a system that allows employes and patrons with downtown surface parking permits to use the available chargers without paying for their monthly/annual permit, paying for charger use, and also paying for hourly parking to get access to the garaged chargers? The current system creates a significant disincentive to use the City's daytime-generated solar power for EV charging, as numerous communters that park downtown are not by default paying for garage access (but are already effectively paying for other/surface parking spots). Thank you for the consideration! Joel

Case Date:

7/18/2023

Whose idea was it to change the Morton St Parking garage to from 1 entrance / 2 exits to 2 entrances / 1 exit? This makes zero sense. Now instead of cars flowing in and out smoothly, cars are stacking up trying to get out of garage. You get stuck behind every person having to pay to get out, or worse every person having trouble trying to pay to get out. This change was incredibly stupid. It needs to be changed back to the way it was.

Case Date:

9/11/2022

Regarding the "Hilton" public parking garage. The elevator has been out of service for about 6 weeks. Hoping it will be fixed soon as I use this garage fairly often. Thank you.

Case Date:

10/12/2022

I believe someone tampered with my brake line, creating a complete brake line failure, driving moments after leaving parking lot, Oct 3, Monday between, 230pm and 4pm. I have a large orange H2 Hummer, parked on the 4th st side of parking lot. I'm requesting review of any on site video camera footage.. person parked directly next to me, driver side, took smart pics of me when I returned.

Case Date:

10/19/2022

I parked in the 7th street garage on 18 October, 2022 from 5:50 pm until approximately 9:00 pm. I placed my charge ticket in the machine and it said 1.75 charge for which I inserted my Discover card. It said to hit the receipt button, but according to a gentleman I spoke with at (812) 369-3622, I must have hit the "cancel" button. Thinking I had a paper card to place in the machine to open the gate, I took it to the gate and entered it into the machine. It then said I owed $3.00 and initially it refused my discover card and a VISA card, but eventually took a Mastercard charging me $3.00. I then got the gate to open. So for this parking experience, I paid $4.75 for just over three hours of parking. The gentlemen said to go to dailyr@bloomington.in.gov and they could help me. I would like a refund of my $3.00 please. Thanks, Jim Faris

Case Date:

10/21/2022

CasesLocationsReport a problem closed: Resolved#181860 Unfortunately, the address shown on this resolution is not correct. My address is 3716 East Devonshire Lane, not 3712. I will await your resolution check of $3.00. Thanks, Jim Faris

Case Date:

10/27/2022

I park in the 4th street garage. On 10/26 at 5:15pm i found a box behind my car, the kind of box like an emergency auto kit. 3rd floor, southest corner (i was 2 cars away from the corner). I do not remember seeing it there when i arrived yesterday morning after 8 am.

Case Date:

10/31/2022

The enter light sign is out that’s above the garage.

Case Date:

12/5/2022

The gates to the parking garage have been frequently left up last month and for part of this month. I know they are left up on Sundays, but there have been times where they’re up during the week day. I hate to complain, but I don’t think it is fair to those who pay $100 a month in parking when others can park in here for free.

Case Date:

12/30/2022

Trades garage stairwell has inadequate lighting and strobing/flashing of current lights left. North side of garage. Unsure of south side.