Case Date:

3/12/1998

LEAK INSIDE HOUSE, NEED EMERGENCY SHUT OFF

Case Date:

3/12/1998

AFTER HOURS CALL, HAD A LEAK, WANTED WATER SHUT OFF NOW, SHE WAS INFORMED OF THE SERVICE CHARGE FOR AFTER HOURS.

Case Date:

3/12/1998

Residents leave trash cans and bags out for trash pick up all the time, and continue to add more trash to the mess.

Case Date:

3/12/1998

missed pick-up/trash: trash is tagged

Case Date:

3/12/1998

LEAK FRONT OF POPLARS BUILDING

Case Date:

3/11/1998

G

Case Date:

3/11/1998

SEWER DRAINS ARE DRAINING VERY SLOW.

Case Date:

3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.

Case Date:

3/11/1998

"finally health insurance..." ( yellow) sign fixed to utility pole.

Case Date:

3/11/1998

C