Case Date:

5/6/2023

I submitted a report yesterday, May 5, 2023. As my husband and I thought back through the week... it was Tuesday morning, May 2, 2023 when this happened. Driving south on Rogers at 8:15am. A work sign crashed into my car. The worker and I examined the side of the car. At home, I saw that the antennae has been slashed; there is also some damage to the top of the car in front of the antennae. My case number is #183678 and was given to Adam Weson to handle. I will get an estimate for repairs this week. Who must I contact to have this resolved? Thank-you, Kim

Case Date:

4/4/2023

Gas utility dug up driveway and recently the new cement was put in but they left a large (heavy and immovable) clump on the lawn. Also the edge of the driveway is collecting water from the small ditch next to it they dug up. It’s been about a week now - I thought originally they might come back to take care of it.

Case Date:

3/25/2023

Gas? Workers dug up multiple parts of my lawn and driveway. This was two weeks ago. They said they were going to come back and fix everything but obviously that hasn’t happened. In the dirt is ground pieces of the old driveway including baseball sized chunks. We are also selling the house so this is hiring our home value - no one wants to buy a house with a broken chunk of driveway.

Case Date:

2/17/2023

The cover of one of the new boxes in the ground for the fiber optic cable is off. This makes a deep hole about 1.5 x 3 feet that a small child or dog could step into.

Case Date:

2/15/2023

A worker painted on the road at the intersection. The worker was standing on the double lines. I noticed the worker and signaled that I would be negotiating a left turn onto North Drive headed east. The worker walked in front of my vehicle. The worker was unaware of his surroundings, nor had he seemed concerned about using safety equipment, i.e., cones, caution tape, spotters, or hazard lights. I was not traveling at a high rate of speed. However, this could have been a bad traffic accident. I believe the worker's hearing was obstructed as he wore a sweatshirt with a hard hat atop his head.

Case Date:

11/7/2022

As you may know, the cable installers are back at work in the Winslow Farms neighborhood (after leaving it uncompleted for well over a year), and they are inflicting significant damage on properties. We came home to find piles of dirt and rock, a new ground box not flush with the ground, and significant damage far up into our lawn from their boring machine--way beyond the utility easement. Further, their work is damaging sidewalks-both cracking the concrete and pushing it up to create tripping hazards. They were rude to our neighbor who confronted them about these issues. Further, they indicated that they were going to trench back between the houses on Azalea, across the conservancy area, to Bayberry. I would like to talk with someone from the city about this excessive damage, how far back onto our property they are allowed to bring their construction equipment before it becomes trespassing, what is an acceptable expectation/timeline for repairs to our lawn, and what sort of plans they may have for trenching back between our houses and across a conservancy area. They posted announcements of their work AFTER they began and a neighbor complained. Please contact me when you can to discuss the ongoing damage this company is doing to our properties and neighborhood.

Case Date:

10/11/2022

A private utility company cut a large hole in my driveway without permission. After removing that portion of my driveway they dug out what appears to be an area 3 feet deep and at least 2-3 feet wide just underneath my driveway. A piece of plywood was placed on top and is not secure. I’m not only afraid that someone will fall I. The hole, but also that an entire portion of my driveway will collapse into the ground. I have attempted to contact the private company (AT&T) and while they have opened a claim, I have yet to hear back from them in regards to this public safety concern and also how they plan to fix my driveway. My home sits on a very busy and trafficked corner in The Highlands. Lots of pets, small children, families walking all day. In addition, I can already see that area has shifted and sunk.

Case Date:

9/4/2022

This pedestrian hazard has existed for quite a while in the tree plot at 1112 E First St. It doesn't look official but shouldn't someone have filled it in? Thanks!

Case Date:

8/18/2022

AT&T lines need to be resupported. They were sagging and a truck snagged them. It broke a power pole that Duke replaced but the AT&T lines are just temporarily tied up. The whole line is a mess from High Street east with broken poles and sagging lines.

Case Date:

8/12/2022

AT&T left large holes in ground after installing high speed internet.