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City of Bloomington, Indiana

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closed #164948

City Performance

600 E Hillside DR

Case Date:
6/25/2018

I called customer service for City of Bloomington utilities. The first lady I spoke with would not take herself off speaker phone dispite the inhibiting amount of feedback. The 2nd lady I spoke with was unhelpful and did her best to transfer my call away without helping me. I would consider both of the reps behavior to be very rude.

closed #168178

Utilities Construction

115 E Cottage Grove AVE

Case Date:
4/19/2019

I am a resident of Bloomington and live at: 3445 Constance Avenue I am enrolled in a college course called Environmental Technology. I have a project to perform and was asked by my instructor for the following items of the city where I live, Water Treatment Facility. 1. Types of pipe material 2. Initial cost of the water treatment system 3. Design water flow rate 4. Number of water towers and pumping stations 5. Problems with the system since it was built in 1967 6. Change in elevation from highest to lowest compared to where the location of water treatment facility 7. Types of disinfectant used I found three websites with a lot of information that I need but is there any other sites that would give me some of the answers to the questions listed above? I called the site at 812- 824-9311 with little success. thank you for your time. Sincerely, Joe Schartz

closed #168554

Other

501 N Morton ST

Case Date:
5/16/2019

I don't this has been satisfactorily. Maybe I wasn't clear. I'm glad this damage doesn't interfere with meter functioning. BUT if nothing has been done, the concrete (?) surround is STILL LOOSE and it is STILL potentially HAZARDOUS to PEDESTRIANS. Thanks! Have been unable to find this pit at location given in original report. Could an address/ nearest building be provided so problem can be resolved?

closed #168572

Sidewalk Requests

501 N Morton ST

Case Date:
5/17/2019

This is a tree plot / water meter pit issue, a follow up on #168554. The meter in question is at 514 S Fess. You all couldn't it because someone---safety-conscious resident maybe, or self-motivated meter reader apparently had filled the hole in with dirt and tamped it tight. So, yes, resolved

closed #168574

Sidewalk & Curb Complaints

300-398 W 7th St, Bloomington, Indiana, 47404

Case Date:
5/17/2019

Addendum to #168572. Another tree-plot hazard is a house or two south of 514 S Fess and is near the next water meter south of the one I first reported. It is a hole 12 - 18 inches deep beside the sidewalk. The photo show that it is roughly the distance from my foot to mid-calf. Thanks.

closed #168656

Utilities Construction

3500-3742 E 10th St, Bloomington, Indiana, 47408

Case Date:
5/24/2019

The construction on 10th street near the post office is absolutely unacceptable. Not only has it blocked traffic for weeks in front of where I live at Woodbridge apartments, but today the water main was broken and the power was lost.. Whoever is in charge of the operation should be held responsible.

closed #160851

Other

Case Date:
8/24/2017

The Meadowwood retirement has big pond with fountain in the middle and runoff stream goes into lake Griffy. Last few weeks the pond reeks of sewer and the stream into lake Griffy is horrible smelling almost raw sewer look please look into this ASAP!!

closed #161168

Other

Case Date:
9/15/2017

I just wanted to thank the city and its employee Jon Callahan for resolving a recent issue in a timely and efficient manner.Great work!

closed #161693

City Performance

Case Date:
10/27/2017

I want to let management know what a great employee Debbie Miller is. We recently had our well water tested at the Dillman Lab and she assisted us with the process. She was so helpful and friendly, a great person to be representing Bloomington!

closed #161713

Water Utility Problems

200 East Martha Street

Case Date:
11/1/2017

I've been waiting FOUR MONTHS (since July) for the city to move my water meter and connect my new water line to the new water main. The city told me that I needed to do this, and I've spent thousands of dollars to do it. Now it's almost winter. I keeping calling periodically, but nothing gets done.