Kathy has two children in 4:00 tennis lessons. Her sitter takes them to the lessons (20 min. drive). On two different occasions they called the hotline and were informed the lessons were still on. Each time they had been cancelled. Also, after one lesson her children were given "verbal" notice of a makeup practice. She would appreciate "written" notice.
The janitor @ Broadview Elementary School called to say one of the children from the KC Outdoor camp had been left @ in the restroom at the school. The parent called about 20 minutes later to see what was going to be done about the situation.
PLEASE SEE ATTACHED.
WANTS TO COMPLAIN ABOUT EMPLOYEE WHO CAME OUT ON 6/10/99 TO CHECK HER COMPLAINT ON SEWAGE BACKUP IN BASEMENT, SHE FELT LIKE HE DID NOT DO A GOOD JOB AND CHECK THE SEWER MANHOLE TO SEE IF CITY LINE WAS BACKING UP AFTER SHE ASKED HIM TO DO THAT
BACC: Ms. Henderson needed to get a message to someone in PBA and that person's voicemail was full. When the receptionist answered the phone, she told Ms. Henderson that she would not take a message.
An anonymous caller complained that a seasonal staff member at the Banneker Community Center called his brothers and sisters "scrub" and threatened to take further action if this was not stopped.
Mrs. Leiter feels that every time *(pls. inquire w/ her for details) she's dealt with our Animal Shelter, the people assisting her have been unwilling and uncooperative. Her experience so far has been so negative that she went to Martinsville to adopt a pet instead of coming to our A.S. She noted that she's live in many different towns, and has never run into an A.S. that seems so unhelpful and uninterested in her needs/concerns. **(JIM-I told her you'd be appropriate person to deal w/)
Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.
Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.
Skunk smell. landlord was notified same day