Case Date:

2/19/2004

There are always 4-5 junk cars in the parking lot next to the shop along with an old trailer and assorted junk appliances. The bldg is shabby and run down. This has been going on for years.

Case Date:

2/25/2004

Received letter of trash appliances at McGarry's Appliance store.

Case Date:

3/29/2004

Letter rec'd. at CBU concerns storm sewer system along Ruby Lane to Mitchell and Southdowns Avenues. Mr. Rayfield is concerned about the drain connection. Since this project is a Public Works project, this letter was referred to DPW.

Case Date:

3/30/2004

Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.

Case Date:

8/16/2004

Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.

Case Date:

11/8/2004

Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.

Case Date:

11/18/2004

Customer requested appeal for adjustment to bill due to heavy watering needed during Sept. 2004. Will be notified when next USB Admin. Subcommittee mtg. is held.

Case Date:

11/19/2004

Customer would like adjustment on large bill due to watering during the month of September 2004.

Case Date:

11/19/2004

Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.

Case Date:

11/22/2004

Account in name of Sharyn Riley, but letter from James C. Riley, requested adjustment on account due to heavy watering of lawn in September in midst of dry spell.