Ms. Anton wrote the Council concerned about flyers being placed on her door. She was worried that if they were placed while she was away burlars would know that no one was home. She wanted to know whether we had or would consider an ordinance prohibiting the use of flyers. Do we have any regulations regarding the use of door hanger notices?
Re: Acct # 8790-56-001-0817559. Subscriber says she received bill which she doesn't owe. Says bill was paid, she moved July 25, TCI office "wouldn't shut off the cable". Sibscriber did not provide copy of bill. See letter attached.
Catherine did not pay the "unregistered fee" for $105.00 at this time because she doesn't understand how it could be applicable to her, and has requested that someone explain it to her. She states that neither her nor her husband received any notification that they had to register with the COB, until HAND notified them this summer, stating that you had to register to rent. SEE ATTACHED LETTER. (AK)
Ms. Shapiro wrote to thank the Department for closing the Stull St. parking lot this winter. She indicated that when the lot is open, loud noise creates problems for her.
General concerns about TCI including programming switches w/out notification, loss of DMX program. Letter is on file.
Complaint re cable service. See letter.
See attached letter. Mr. Fritz is having problems with Channels 95, 96, 5 & 6. He talked with Scott Temple. Temple & a repairman came out and the problem seemed to be fixed. But the interference that he is having started back up. The problemed channels are mainly 95 & 96. He has called Insight frequently about this prob. The last time he called the customer service rep. stated that Temple stated that "there was nothing Insight could do, it was a spillover from the antennae off of Sare Road
Mr. Chin copied the City of Bloomington on a letter to Insight Communications regarding incorrect billing for cancelled service.
Mr. Thomas sent in a letter regarding work that the cable company did in the utility easment behind his home.The cable company cut through a electic line causing damage to appliances in his home that he wishes to be re-payed for the appliances, as well as the bill from Cinergy for the repair of the electic line.The bill will be forwarded to the Construction manager. Mr. Thomas will not have to pay the bill for this, Laura will call on 2-2-00. 2-16-00, Larry Wilkerson handled complaint.
Mr. Reed stated that he conferred with Mike Bengtson re. costs before he quoted a job. Mr. Bengtson did not quote the sewer connection fee of $1,600.00. Mr. Reed requests that the sewer connection fee of $1,600.00 be returned to him because he was given misinformation.