Video Update: Bloomington Fire Department's New Mobile Integrated Healthcare Program

Join Mayor Hamilton and Bloomington Fire Department (BFD) Community Care Coordinators McKenna Terry and Shelby Wood as they discuss BFD’s new Mobile Integrated Healthcare program.

The new program, first piloted in 2022, focuses on providing healthcare services directly to patients on location, continuity of care, and potentially reducing non-emergency calls to 911. In 2023, two more community care coordinator positions will be added. 

If you’d like to learn more about this program, contact BFD at 812-332-9763, or email McKenna at mckenna.terry@bloomington.in.gov or Shelby at shelby.wood@bloomington.in.gov.  

BFD is the largest and only fully paid fire service provider in Monroe County and, as such, has earned an Insurance Services Office (ISO) rating of 1/1X, placing the department in the top 0.5% of rated departments in the U.S. and the top 0.2% of rated departments in Indiana. 

The Bloomington Fire Department serves the community with more than 100 employees, located among five stations, responding to over 5,000 emergencies per year. BFD provides fire suppression, technical rescue, integrated healthcare, and emergency medical response capabilities to City residents and visitors, Indiana University, and surrounding communities through aid agreements. They also provide outreach and education, supporting children, families, and schools in the community. 

A transcript of today’s video is available at https://bton.in/h!xgy.