Case Date:

12/24/2022

No water.

Case Date:

1/24/2020

The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood loren@lorenwoodbuilders.com

Case Date:

2/10/2020

My name is Jonathon Eacret and i live at 103 e southern Dr. 47401, ive been noticing that the vacant house next door to me at 113 e southern drive has water pouring from the meter into the street. This has been going on for a few weeks now and is an issue for me and my family when it freezes.

Case Date:

12/24/2022

Water is not coming out of faucets.

Case Date:

10/12/2022

I came home from being gone for almost 10 days. I noticed my water hose connected to my house had burst and the water was running out full force. It seems like it had been on for some time too. I am very worried about the usage amount. Is there anything that can be done since this is not my fault such as even sewar charge reductions? Are you able to see how much was used?

Case Date:

11/17/2022

We received a note on our door concerning higher than usual water usage. We have checked toilets, indoor and outdoor faucets and see nothing suspicious. We need someone to check for any service line leaks please. Thank you!

Case Date:

12/11/2022

There was a leak in my house, which has been fixed, but caused my bill to skyrocket last month. I was wondering if the charge for this could be removed from my account?

Case Date:

12/23/2022

Water supply seems to be non functional. No water to address. Wondering if possibly frozen.

Case Date:

12/31/2022

Low water pressure. Also neighbor at 1668 N Russell has same issue

Case Date:

8/28/2023

I heard my sump pump running and went down into my basement to find water had accumulated in the southeast corner. This is in the vicinity where water would be piped into my home. I checked my water heater which is in that area of my basement (installed last December) and it doesn't appear to be leaking. I'm wondering if there's a leak underground somewhere.