closed #181438
Water Utility Problems
756 E Ridge Crest CT
- Case Date:
- 9/8/2022
No working water
No working water
Water outage. There is no water pressure at all.
I work for Mackie Properties, and we manage a rental at 828 S Harvey Dr. Our tenants reported a broken water/sewer cover in their front yard last month. My coworker left CBU a voicemail about the issue 8/30/22, but I don't think we heard back, so I wanted to follow up on having this utility lid repaired/replaced. Thank you!
I called to have my water turned off today, Sunday, because water from my toilet was flooding my house. When I called I was told it would be $170 to turn iff my water. I agreed because the water was flooding my floors. When someone came out it took about a half hour or more for the nice guy to find the meter. I told him it was in my neighbor's driveway. The guy checked with water company then said cars or trucks were covering the meter with no access. I am requesting the service charge be voided as I live on social security. I am also requesting that you move my water meter to my backyard instead of my neighbors driveway. At no charge to me because it was a mistake to combine my meter with my neighbors.
My water pressure is very low. It has been for a few months, but it's much worse now.
My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.
Walking by, I noticed water running out of the top of the water meter pit and rolling down the alley
I am the new owner of the property. Need to know where the main water shut off valve is located.
A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.
I came home from being gone for almost 10 days. I noticed my water hose connected to my house had burst and the water was running out full force. It seems like it had been on for some time too. I am very worried about the usage amount. Is there anything that can be done since this is not my fault such as even sewar charge reductions? Are you able to see how much was used?