Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

6/10/2024

The main water line from the meter to the house was leaking. It is galvanized pipe and extremely rusty. I removed the pipe but I can not find the right kind of fitting to connect the PEX pipe to the meter. Where can I get that fitting? I called the other day and spoke with someone but they could not help me. Thank you.

Case Date:

2/22/2003

Pipe burst in basement. Resident requested someone to come shut the water off.

Case Date:

6/24/2015

Across the street from 2527 S. Madison, in a gravel driveway a lid is off. Customer did not know what kind of lid that it was.

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

1/9/2002

WATER COMMING OUT OF THE STREET, POSSIBLE MAIN BREAK

Case Date:

12/28/2018

Water pressure is quite low. Yesterday it was fine.

Case Date:

1/25/2019

I live at 2528 S Roundhill Ct and as of 5PM 1.25.19, we have almost no water pressure. There doesn't appear to be amy leaks in/around the house or on the street.

Case Date:

1/25/2019

No water. 2532 S Roundhill Cy

Case Date:

5/27/2003