Case Date:

5/18/2026

I wanted to report a possible erosion or settlement concern near the city-owned fire hydrant located on my property at 3521 S McDougal St in the Highlands subdivision. During recent rain events, I’ve observed significant standing water and a large, deep depression around the hydrant area. I’m concerned there may be washout, settlement, or another issue affecting the soil surrounding the hydrant or nearby utility infrastructure. I also wanted to note that there are currently two known sinkholes in the neighborhood, including one located approximately one block away from this hydrant, which increased my concern about the possibility of underground erosion or voids in the area. I’ve attached a photo showing the current conditions. I’m not sure whether this falls under Bloomington Utilities or another department, but I wanted to report it in case the hydrant or underlying infrastructure should be inspected.

Case Date:

5/7/2026

Water was shut off? Bill paid in full? Why is my water shut off. I expect to be compensated for the inconvenience.

Case Date:

5/5/2026

Brown water coming from tap.

Case Date:

5/4/2026

Standing water in and around water meter pit for several days in a row despite no rain, pit appears to be collapsing, holes developing around it. Could be a leak at water meter or other problem.

Case Date:

5/1/2026

My water pit with the water main shutoff is filled with water. This a residential unit and my address is 8816 Morrison Court, Bloomington IN 47401.

Case Date:

4/28/2026

I live north of town in Fairwood Terrace. Multiple people in the neighborhood, including myself, have reported problems with their water service. Water pressure is low. Not so low you can't take a shower but low enough that toilets don't flush and it takes awhile to fill a sink, let alone a bath tub. The water flowing out of the faucet stops every second or so then starts flowing again. Water pressure is significantly lower in mornings when people are up and getting about their day and again drops in the evening when people get home and perhaps start cooking meals, taking showers, etc. It is a little too soon to blame the problem on people watering grass and gardens. I called the Utilities department about the problem last week and was told I had a leak in my supply line and should call a plumber. I would be glad to do that and will anyway as the line to my house is some 60+ years old. But considering so many other people are having this problem it would be most appreciated if you could send someone out to investigate what's going on as there are too many with this issue for it to be supply ines to people's houses. We have many families int he neighborhood that really can't afford the $300+ bill to for a plumber to check their lines. I will even volunteer to pay a reasonable amount for the City to come out and check that the water supply is functioning properly. We could really use some help on this one. Dan Beeker

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?

Case Date:

4/17/2026

Submitting for a caller to the OOTM--Caller reported a fire hydrant on Euclid Ave and 3rd Street is currently "spewing water".

Case Date:

4/17/2026

These appears to be a water line issue , but extensive water is accumulating in various units within the complex