Case Date:

1/28/2026

My roommate and I experienced sewage water expelled from our shower drain at our rental property managed by Granite Student Living on Saturday 1/24/26 when we tried to plunge a toilet. We have had three plumbing companies come out to inspect the line leading out of the house, and the conclusion is that the clay piping has been damaged/collapsed, and there may be further blockages that need the use of a high pressure water jet. We have been told water can slowly flow out of the house, but trying to send solid waste out of the property could cause a repeat of the original incident. Our management has been reluctant to assist us, meaning we have not had reliable access to a toilet on our property because it is the only bathroom. Granite management also informed us that they were unable to help because it was the entire street sewer main that collapsed, but after asking this to city utility maintenance, I was told that was not the issue. I'd like for the outside line to be inspected so our management company will either fix the issue or help find us temporary housing so we have reliable access to a bathroom.

Case Date:

1/25/2026

The water in all 3 of our toilet bowls is simultaneously way down below normal. In 2019 we had similar issues in the neighborhood and it was caused by a plugged-up city main. It ended up causing a sewage backup into our basement for which we received compensation from the city.

Case Date:

1/9/2026

Our sewers have been backed up 10 of the 20 days we've lived here. Today there's raw sewage in the field behind our home.

Case Date:

1/9/2026

Sanitary Sewer is overflowing at the Northwest corner of Pleasant Ridge Road and Homestead Drive intersection

Case Date:

1/6/2026

Sewer Gas leak can smell in home please send someone to confirm and address.

Case Date:

12/18/2025

Sewer pipe for future building broken off and sewage coming out. I have put a bucket over the pipe to help contain as much as possible. Also, the pump station is flooded.

Case Date:

12/17/2025

Strong sewage smell in the street on and off on 4th street between Maple and Waldron. Comes and goes, but probably is not good. Worried about sewage backup into house main.

Case Date:

12/14/2025

Strong sewage smell the last several days. And then today, our toilets stopped flushing properly. Nothing in toilets, but water barely goes down.

Case Date:

10/30/2025

Sewer line back-up at 214 S Hillsdale Court, multiple areas of roots in lateral line. That line was cleared by Commercial Service. City Issue: Sanitary sewer manhole cover/pit located in circle perpendicular to 214 Hillsdale Court accessed, multiple roots visualized, will be the next area for clog. Please assess and address the root problem in pit. Thank you. Mike at Olympus

Case Date:

10/20/2025

Main poop pipe clean out busted and letting waste into yard and street. Happening for multiple days. Renter alerted.