John Stackhouse called regarding a sewer backup in his home on Sat, 12/21/13. Customer left a voicemail for Tonia Lucas on 12/26/13. Requested a return call at 812-325-0048. Customer's address is 2102 E Wimbleton. I spoke w/ customer on 12/27/13 and advised him to contact Renee Rose in the Risk Dept and provided him with her contact #.
Water is running across the road, and it smells like sewer.
Sewer back up in the customers home
Customer had sewer back up on 8-23-13 CBU ran sewer line, it was ok ( see case # 133616 ) on 8-26-13 customer calls back and says Roto Rooter tv'd line and said problem is damage to sewer line where it connects to main.
Sewer back up
Smelly water in back of the business
I received a call from Ms. Toon because her rental home had received 5 to 6 inches of sewage in the basement during the storm this weekend. She said she thought this had been fixed by the city when we did our project on Wimbleton and she thinks the city should be responsible for all the expenses she is incurring. She wanted to sell the house but she won't be able to because of this issue.
Standing water in the front yard, and it smells like sewer.
CUSTOMER SAYS THERE IS A SEWER GAS SMELL INSIDE AND OUTSIDE OF THE HOME.
Water coming out of manhole cover