Water Utility Billing Problems
South Oaklawn Circle
- Case Date:
- 10/2/2020
I live in a condo area. Each unit has its own water meter and there is a master meter for the whole community. We are not billed according to the actual consumption but to the footage of each unit. Since it is caculated in this way, I have to pay 70 to 80 dollars a month and there are just two people in my household. I used to live in a unit where the monthly bill was $30 to $40 and it was paid to Bloomington Utilities. Now the water bill is quite unaffordable for a low-income family like mine. I just don't understand why we can't be billed individually based on our usage since we have separate meters. That would be a fair practice for every unit here.
Water Utility Billing Problems
South Henderson @ BHS South Outbound, Bloomington, IN 47401, USA
- Case Date:
- 9/15/2020
Ever since the new meter was installed, my bill has been around $27 higher. I have called Customer Service every month or more. The only advice they had was toilet leakage and sent me blue stuff to check for leaks. I did this and found no leaks. I am unable to find any leaks in my home so I think the meter is the problem. Customer service won't even talk to me anymore which is very poor and rude service. If they can't help, they should pass you to someone else instead of ignoring you. I would appreciate some help from your end as I don't know anything else to do. Your bill shows me using twice the water the old meter said. 4000 gallons and I live alone. There is no way I use that much. Something is wrong somewhere and if I can't find the problem, it's your job.
Water Utility Billing Problems
Bloomington City Hall
- Case Date:
- 6/17/2020
The Blgtn Utilities payment website has been inaccessible all week. Signing in leads to a 'runtime error' announcement page. -- I regularly pay my bill online but was happy that a very nice lady at the UtlisDept took my payment over the phone. But please see to the website?
Thank you very much.
stv
Water Utility Billing Problems
914 E University St, Bloomington, IN 47401, EE. UU.
- Case Date:
- 4/10/2024
I did not get any notice whatsoever about high water usage despite the fact that a water employee evide to my property property. I am asking for a reduction in the charges. It was an internal toilet which hasbeen fixed. Please help.
Water Utility Billing Problems
607 N Grandview DR
- Case Date:
- 12/6/2023
I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.
Water Utility Billing Problems
5515 S Old State Rd 37, Bloomington, IN 47403, USA
- Case Date:
- 9/25/2020
drainage needs to be cleaned out so water can drain
Water Utility Billing Problems
47408, Bloomington, Indiana
- Case Date:
- 4/17/2020
Payment sent from IUCU 4/6. Still not showing up for 1500 E Richland Dr.
Water Utility Billing Problems
466 E Varsity LN
- Case Date:
- 6/16/2022
This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.
Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Utility Billing Problems
405 N Rogers ST
- Case Date:
- 1/29/2020
the website for paying the water bill is not working