Water Utility Billing Problems
South Oaklawn Circle
- Case Date:
- 10/2/2020
I live in a condo area. Each unit has its own water meter and there is a master meter for the whole community. We are not billed according to the actual consumption but to the footage of each unit. Since it is caculated in this way, I have to pay 70 to 80 dollars a month and there are just two people in my household. I used to live in a unit where the monthly bill was $30 to $40 and it was paid to Bloomington Utilities. Now the water bill is quite unaffordable for a low-income family like mine. I just don't understand why we can't be billed individually based on our usage since we have separate meters. That would be a fair practice for every unit here.
Water Utility Billing Problems
South Henderson @ BHS South Outbound, Bloomington, IN 47401, USA
- Case Date:
- 9/15/2020
Ever since the new meter was installed, my bill has been around $27 higher. I have called Customer Service every month or more. The only advice they had was toilet leakage and sent me blue stuff to check for leaks. I did this and found no leaks. I am unable to find any leaks in my home so I think the meter is the problem. Customer service won't even talk to me anymore which is very poor and rude service. If they can't help, they should pass you to someone else instead of ignoring you. I would appreciate some help from your end as I don't know anything else to do. Your bill shows me using twice the water the old meter said. 4000 gallons and I live alone. There is no way I use that much. Something is wrong somewhere and if I can't find the problem, it's your job.
Water Utility Billing Problems
E Heather Dr, Bloomington, IN 47401, USA
- Case Date:
- 9/15/2023
My water usage seems higher than normal. Is there a way to check if I have a leak or issue with my meter?
Water Utility Billing Problems
Bloomington City Hall
- Case Date:
- 6/17/2020
The Blgtn Utilities payment website has been inaccessible all week. Signing in leads to a 'runtime error' announcement page. -- I regularly pay my bill online but was happy that a very nice lady at the UtlisDept took my payment over the phone. But please see to the website?
Thank you very much.
stv
Water Utility Billing Problems
914 E University St, Bloomington, IN 47401, EE. UU.
- Case Date:
- 4/10/2024
I did not get any notice whatsoever about high water usage despite the fact that a water employee evide to my property property. I am asking for a reduction in the charges. It was an internal toilet which hasbeen fixed. Please help.
Water Utility Billing Problems
910-1098 W 1st St, Bloomington, Indiana, 47403
- Case Date:
- 1/22/2020
My bill has more than doubled and nothing has changed. Please contact me ASAP as I cannot afford this bill and have not been able to reach anyone via phone.
Water Utility Billing Problems
717 S Swain AVE
- Case Date:
- 6/3/2015
Trying to sign up online for E-bill and the option to do so is not available. I can log in, but then can see my bill, see my usage, etc., but there is no option for E bill.
Please advise.
Water Utility Billing Problems
703 S Village DR
- Case Date:
- 12/26/2019
Billing is wrong for the past 2 months
Water Utility Billing Problems
634 N Maple ST
- Case Date:
- 12/14/2017
I chose trash small cart you let me medium and you make a promise by letter you would changed it. Now my bill I need the change and my refund. please
Water Utility Billing Problems
634 N Maple ST
- Case Date:
- 2/22/2018
my bill was adjustment and the correct charge for small cart on January, but and this month February 2018 the problem back I have charge for a medium cart. I need pay just a small car, because a choose small cart . Is there somebody help me with other adjustment and fix my bill again. Monroe county Bloomington Indiana22/2018.