Water Utility Billing Problems
2750 E Moffett LN
- Case Date:
- 1/9/2003
Mr. Freeman called to say his bill has been messed up for several months. He says he paid bill last month, but bill received this month does not have matter cleared up. Paula Dodds knows about the problem. Does not want matter taken to USB Subcommittee. Wants matter cleared up by CBU Director. Problem is bill for temp. hydrant meter.
Water Utility Billing Problems
952 E Hillside DR
- Case Date:
- 1/3/2003
Letter from Mr. Mascari stated his October bill was unusually high for sewer portion and that he did not receive the notice until he received his December bill. Mr. Mascari would like to appeal this matter to the USB.
Water Utility Billing Problems
195 E Sunny Slopes DR
- Case Date:
- 12/9/2002
Customer unhappy with having to pay service charges over winter while in Florida
Water Utility Billing Problems
2811 E David DR
- Case Date:
- 11/26/2002
Cust is unhappy with having to pay the service charges for her irrigation meter over the winter months while not in use.
Also, expressed that increase in irrigation water charges is excessive.
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 9/17/2002
Mr. LaGrange sent letter explaining that IMI did not receive ww charge until 5/02 in the amount of $2,272.77. They paid this amount but have now received other ww bills and are asking for adjustment.
Water Utility Billing Problems
2928 S Olcott BLVD
- Case Date:
- 8/19/2002
Fred Cate sent e-mail objecting to the adjustment in rate for irrigation water. Mr. Cate does not feel the amount of adjustment is justified.
Water Utility Billing Problems
2801 S Robins BOW
- Case Date:
- 8/14/2002
Customer called asking why he is being billed fire protection on his irrigation meter. I explained to him it was a charge that has always been there it is now broken down separately. He says he pays it on his domestic meter and shouldn't have to pay it on his irrigation meter. I told him I would forward on his comments. He did want some else to call him back.
Water Utility Billing Problems
1212 S High ST
- Case Date:
- 7/31/2002
Mr. McCrea wrote and stated that he felt he should not pay for wastewater charges for filling his swimming pool. He requested a credit for the wastewater charges.
Water Utility Billing Problems
1128 S Madison ST
- Case Date:
- 6/12/2002
Mrs. Hughes called on 6/12/02 to talk about her bill. She said she was not credited for last payment and recd. bill for 4000 gallons for 1 week. I referred her to Margaret Dalle-Ave. Mrs. Hughes requested # for IURC which I gave to her.
Water Utility Billing Problems
1700 S Maxwell ST
- Case Date:
- 5/23/2002
Mr. Yost stated that he requested that water be turned off in October 2001; however, he received and paid bills for next five months. He is requesting that he be refunded the amount of these payments ($59.20).