Water Utility Billing Problems
1313 S Hickory Grove LN
- Case Date:
- 1/8/1998
Gary Coonce called re. his account that is in his wife's name - Katherine Coonce - at 1313 Hickory Grove Lane. Mr. Coonce has experienced high bills. He feels his sewer bill should not be double the amount of his water bill. Mr. Coonce stated that he or his wife will appear at the USB meeting on 1/20/98 to state his complaint at that time.
Water Utility Billing Problems
1340 S Smith RD
- Case Date:
- 6/8/2001
CUSTOMER CONCERNED BECAUSE THEY HAVE EAST MONROE AND ARE ON OUR SEWER SYSTEM. THINKS SINCE WE DON'T METER WHAT GOES INTO THE SEWER WE REALLY CAN'T BILL THEM CORRECTLY. FEELS LIKE THEY ARE BEING OVERCHARGED. I EXPLAINED THE FLAT RATE TO HIM IT DIDN'T SEEM TO HELP ANY.
Water Utility Billing Problems
1355 N Lincoln ST
- Case Date:
- 6/26/2003
Olympus prop. received large bill ($394.52) for former tenant (C. Stone Chadwick) at 1355 N. Lincoln. They do not feel they should be held responsible for former tenant's bill when they were not notified of delinquent account.
Water Utility Billing Problems
1412 W 11th ST
- Case Date:
- 3/9/2001
Ltr. rec'd. from Mark Warner stated that bill at 1412 W. 11th was for $436.75. Mr. Warner feels that was an error and an adjustment should be made. Meter was checked by CBU, and no problem found. Mr. Warner feels that they have paid for bills and should be credited for the estimated bills received.
Water Utility Billing Problems
1417 S Monon DR
- Case Date:
- 6/17/2003
Letter received from James A. Swinson stated that he received certified letter re. a delinquent account for his former tenant (Tyler Collier) for property at 1417 S. Monon. Mr. Swinson does not think he should be responsible for former tenant's account since he was not notified in a timely fashion.
Water Utility Billing Problems
1551 N 19TH ST
- Case Date:
- 1/23/2004
left Bloomington in 2000, parents received water bill in Jan. 2004, would like an explanation
reply- forwarded email to customer service coordinator, gave phone number for customer service rep.
Water Utility Billing Problems
159 E Willow CT
- Case Date:
- 9/23/2003
Letter rec'd. from Nextwave Mgmt. Group re. former tenant Aaron Waltz. Would like review by USB Admin. Subcommittee. Do not feel they should be responsible for former tenant's delinquent bill.
Water Utility Billing Problems
1600 W 17th ST
- Case Date:
- 2/24/1998
When customer changed meters to Aqua Pay, both names on meter received bill for minimum amount. Customer feels this is double billing and should not be allowed.
Water Utility Billing Problems
1600 W 17th ST
- Case Date:
- 11/27/2001
Mr. Winkel would like to appeal to the USB because he does not feel he should be required to pay the connection fee for sewer at this location.
Water Utility Billing Problems
1601 E Camby CT
- Case Date:
- 4/9/2001
Letter was rec'd. from Mr. Polus who requested that watering credits be based on bills for January and March rather than April and May due to large amounts of watering done early in year.