closed #169920
Water Utility Billing Problems
315 E Baker St, Bloomington, Illinois, 61701
- Case Date:
- 8/16/2019
I am being told that I have past due payments, but I have setup automatic payments for the last year
I am being told that I have past due payments, but I have setup automatic payments for the last year
I feel my water bill is wrong
I will be leaving Bloomington on the 31st and would like to schedule a time for the water to be turned off for my unit.
I was billed $1 for yard waste pick up but we did not ever put out any yard waste. My Account number is: 3125-003. It's the bill on 6/25/2019.
Water leak causing increase in water bill
Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.
For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.
My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.
I think my water meter is switched with my neighbors. Both water meters are in the same hole. After verifying that neither water meter was reading water usage, I turned on a faucet in my house. The water meter that was moving when I had my water running was not the meter listed on my bill.
We have not yet received February billing for the following accounts: 33473-002, 6614-002, 200425-003