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City of Bloomington, Indiana

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closed #208614

Water Utility Billing Problems

549 W Hoosier Ct Ave

Case Date:
2/11/2026

Got our bill back for jan-feb and our utilities is reporting we are using 250+ gallons of water an hour. Concerned we are being billed for our entire building or their is a pipe like causing this issue. Need this fixed now as our bill is already $700+ for this month

closed #208613

Water Utility Billing Problems

549 W Hoosier Ct Ave

Case Date:
2/11/2026

Got our bill back for jan-feb and our utilities is reporting we are using 250+ gallons of water an hour. Concerned we are being billed for our entire building or their is a pipe like causing this issue. Need this fixed now as our bill is already $700+ for this month

closed #208608

Water Utility Billing Problems

Case Date:
2/11/2026

Our water consumption has spiked in the last two months and continues even with the good weather. Before the spike, we averaged under 100 gallons per day. Now we are averaging 175-200 gallons per day. I have checked toilets for leaks, under sinks, the outside faucet, etc. We have not changed our water usage practices. I can only wonder if the meter is miss reporting our actual usage. Can City Utilities check to make sure the meter is reading properly? Our address is 3916 N Whitewood Way, Bloomington, IN 47404

closed #207579

Water Utility Billing Problems

320 W 8th St #113

Case Date:
1/14/2026

Re 1536 so Andrew Cir. 47401. #46187-002. We live at 1548 so Andrew Cir and own the adjoining lot which has a sprinkler system but no structures. It is undeveloped. Over the past three months we have been billed for a medium cart at $16.48 per month. We never ordered this cart and have been getting bounced from utilities to sanitation trying to resolve the issue. The city owes us $49.44 and we want this error removed from any future billing. Thank you Don Geyra

closed #205414

Water Utility Billing Problems

404 E 20th ST

Case Date:
9/2/2025

closed #205288

Water Utility Billing Problems

320 W 8th St #113

Case Date:
8/26/2025

We were not responsible for the water loss on 08/25, our pipes bursted and I’m requesting a proper billing adjustment for the month of August. Thank you!

closed #204840

Water Utility Billing Problems

3229 S Walnut Springs DR

Case Date:
8/11/2025

Unrealistic high water usage