closed #127099
Water Utility Billing Problems
- Case Date:
- 7/5/2012
You no longer accept payments online?! What Einstein made that decision? Most services are expanding their online payment options. CBU has discontinued it.
You no longer accept payments online?! What Einstein made that decision? Most services are expanding their online payment options. CBU has discontinued it.
The website sited in the letter we received today does not do what the letter describes. There is no way to pay my bill online or view my account as the letter describes. And when I call - I get a recording that says to call back later. Why was this letter sent out before your website was ready?
Where is the May Water BILL????
Hello, I haven't received a water bill this month. Is it late, or lost? Thanks.
I have sent a fax about customer contact yesterday. But I'm not sure whether you have received it. Because I didn't receive any confirmation message.
Account in name of Sharyn Riley, but letter from James C. Riley, requested adjustment on account due to heavy watering of lawn in September in midst of dry spell.
Customer would like adjustment on large bill due to watering during the month of September 2004.
Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.
Letter requested appeal before USB due to large bill caused by heavy waterins in September 2004. Will be notified of next USB Admin. Subcommittee mtg. date and time.
Customer requested adjustment in account due to need for heavy watering in Sept. 2004. Will be scheduled for appeal at next USB Admin. Subcommittee meeting.