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City of Bloomington, Indiana

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closed #142407

Water Utility Billing Problems

Case Date:
11/13/2014

To Whom it May Concern: I am not reporting a problem, however, I have a question/request. As of December 1st my current lease will expire and possession of the property will return to the property holder. I would like to know the proper steps that I need to take that would remove the water bill from my name and place it back into the leasing agent/property holder's name. Please feel free to contact me either by email or by phone. Thank you in advance for your attention and response. Regards, Johona Bailey

closed #140314

Water Utility Billing Problems

Case Date:
8/24/2014

the billing address on my utility bill is misspelled. should be 239 whetherburn drive, wexford, pa, 15090

closed #139977

Water Utility Billing Problems

Case Date:
8/11/2014

Where do I find the form to stop water service?!

closed #139707

Water Utility Billing Problems

Case Date:
8/2/2014

Hello, My name is Samantha Schiffman. I used to live t 418 e. 8th street. I have called 7 times all during operating hours to try to shut off my water/ transfer payments to sheree Demming properties. I needed to transfer them beginning August 1st and have been calling since the 30th. Please get back to me letting me know services have been terminated/ transferred. Thank you. Samantha Schiffman

closed #136086

Water Utility Billing Problems

Case Date:
1/25/2014

Good morning! We have 4 client accounts which never received the mailed invoice this month. They just generated on a missing bill report and I just pulled them from the website. Please protect the following accounts from service disruption and waive any late fees as a courtesy for 14 days to allow us time to process the bills and issue payment. H & R Block: 15471-001 Baxter Pharmaceutical Solutions LLC III, IIII, and V 20753-003 20809-003 11112-003 Thank you!!

closed #134837

Water Utility Billing Problems

Case Date:
10/17/2013

Dana Leann Mobley called questioning why she is being billed for wastewater. Claims she is on septic. However, upon review of CUBS acct, it appears that she was part of the SR 48 project and the State paid her connection fees. Nancy has previous knowledge of this acct. Please review and contact customer back at 336-1095. Her address is 5414 W SR 48. System couldn't find the address.

closed #133383

Water Utility Billing Problems

Case Date:
8/14/2013

I need to have my water switched over from my old house to my new apartment. My old address was 1204 N. Lincoln st, and my new one is 1720 N. Lincoln St. This needs to happen as soon as possible. Thank you.

closed #130577

Water Utility Billing Problems

Case Date:
2/7/2013

My utilities bill covering services from 01/02/2013 - 01/31/2013 indicate a charge of $61.76. My water was shut off during this period. Please suggestion an answer. Thanks

closed #129537

Water Utility Billing Problems

Case Date:
11/6/2012

I emailed a couple days ago about my service and having problems with my billing situations. I received one bill since I moved in and after I paid it i did not receive anymore. I was called and informed that I owe 140 odd dollars on this account, which i have no problem with since it is what is due. The only problem is the bill that I got for the first month at this location must have a different account number than where I am currently being charged because when I look up the balance it states zero. Is there anyway I can get my actual account number so I can pay this off. I tried to call today but the office was closed due to elections, but i would probably need my account number anyways to pay it. I would greatly appreciate your help in this situation, somewhere down the road things must have gotten switched around or confused. Thank you for your time. Devin Parsons 730 W. 17th St. 47404

closed #128475

Water Utility Billing Problems

Case Date:
9/6/2012

I know I'm supposed to find my new account number on my new bill to log into the new system to pay my utilities bill. I've waited a couple of months now, but haven't received a new utility bill (via mail). I got my account # via Alan Schertz and will pay as much of my utility bill as I can when I get paid tomorrow, but I just wanted to let you know I'm not receiving my bill anymore. Thanks!