Water Utility Billing Problems
2355 S Zona CT
- Case Date:
- 6/2/2003
Letter rec'd. from Charles Short stated that tenant at 2355 S. Zona St. left leaving delinquent account at CBU. Does not think he should be responsible for bill since he was not notified of tenant's delinquency.
Water Utility Billing Problems
3247 S Walnut Springs DR
- Case Date:
- 6/2/2003
customer feels $54 charge is unfair. She signed to have the service turned on in advance but utilities was unable to leave the water on. She called on a saturday to have the water turned on. She feels if she had been more informed about make sure all faucets needed to be off and the possibility of a problem this could have been avoided. The letter has been forwarded to Administration.
Water Utility Billing Problems
509 W Allen ST
- Case Date:
- 5/19/2003
Letter received from Harold G. Carter for McDoel Baptist Church. Customer claims that charges he received were not his and belonged to another customer.
Water Utility Billing Problems
712 E Hunter AVE
- Case Date:
- 5/14/2003
Received large bill from 3-4 years ago that tenants did not pay. Does not feel she should have to pay when account should have automatically been switched to her name when tenants moved. Should have been notified previously.
Water Utility Billing Problems
822 E 11th ST
- Case Date:
- 5/7/2003
Customer feels that his bill is excessive and requests that an adjustment be made. Piece on stool that holds handle to the bottom broke. Customer states that CBU employee could find no leaks and flipped a switch in toilet and stated that the problem was solved. Customer feels that CBU should have checked more closely.
Water Utility Billing Problems
2008 W 3rd ST
- Case Date:
- 4/25/2003
Mr. Blessing called and stated that he owns a piece of property that contains 4 houses. He has disputes with the utility bills for these 4 houses and has talked to Steve Saulter. Mr. Blessing wants to take his complaint to the USB Admin. Subcommittee.
Water Utility Billing Problems
1221 N Maple ST
- Case Date:
- 4/24/2003
Mr. Adams received large bill for former residence on 1221 N. Maple St. He wrote requesting info how this amount could be so large. Mr. Waller states that Cust. Serv. had wrong social security # on notice and that application could not be located. Would like an explanation.
Water Utility Billing Problems
425 S Grant ST
- Case Date:
- 4/21/2003
Ms. Knoy requested a reduction of sewer charges due to leak in building.
Water Utility Billing Problems
724 W Dixie ST
- Case Date:
- 4/21/2003
Mr. Thompson called because he did not want to make unpaid sewer payments for his tenants at 724 W. Dixie and 2504 S. Rogers who did not pay bills.
Water Utility Billing Problems
680 E Heather DR
- Case Date:
- 4/15/2003
Ms. Bourke states she lives alone and could not use amount of gallons showing up on her meter. She requests an adjustment.