Water Utility Billing Problems
425 N Walnut ST
- Case Date:
- 11/25/1996
Jeff Delaplane owns the building at 425 N. Walnut St. He complained that he is actually not hooked on to sewer but has been paying sewer charges. He would like to be reimbursed the paid sewer charges and excavation charges.
Water Utility Billing Problems
4210 E Deckard DR
- Case Date:
- 9/18/2019
I have moved and need my address updated to 401 S Notre Dame AVE, South Bend IN 46617. This is for account #504-003 and my name is Lori Hiscock
Water Utility Billing Problems
421 E 19th ST
- Case Date:
- 9/9/1997
MS. BARKLEY WROTE ON 9/5/97 AND REQUESTED A REFUND FOR WHAT SHE FEELS ARE OVERCHARGES FOR HER APARTMENT BUILDINGS.
Water Utility Billing Problems
4167 W Middle CT
- Case Date:
- 2/24/2017
I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?
Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Utility Billing Problems
4154 E Hector DR
- Case Date:
- 7/21/2003
Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.
Water Utility Billing Problems
415 N Roosevelt ST
- Case Date:
- 7/21/2003
Customer feels he was "ripped off" because we charged him an $18 service fee to shut off his meter when he ended his service. He feels after being a customer and paying for our services for some time that we should not charge them to stop their service.
Water Utility Billing Problems
413 S Highland AVE
- Case Date:
- 11/8/2004
Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.
Water Utility Billing Problems
4111 W Vernal PIKE
- Case Date:
- 8/17/2004
Mobile home park pump station not able to pump sewer upgravity. Shannon Childers, Mgr., says they have to have sewage pumped and hauled off and feels they are paying twice for sewage disposal, plus they are fored to use water hydrants for clean-up and boaring the new force mains.
Water Utility Billing Problems
4063 W Grand AVE
- Case Date:
- 3/20/2003
customer doesn't feel she should be responsible for charges from 2000 for and address that was in her name. She owed this property with her mother. It was a rental and the tenants never put the service in there name. She says she never received a bill for this and was unaware of any balance until it showed up on her statement due January 24th 2003.