Mr. McCrea states that his bill indicated they used 53,000 gallons during June 2003 because they filled a swimming pool. Mr. McCrea states he has an irrigation meter but feels he would have been charged less if he did not. He states he was told that filling a swimming pool during May is too early, so he filled his pool during this June this year but still got an enormously high bill.
Letter received from James A. Swinson stated that he received certified letter re. a delinquent account for his former tenant (Tyler Collier) for property at 1417 S. Monon. Mr. Swinson does not think he should be responsible for former tenant's account since he was not notified in a timely fashion.
Letter rec'd. from Charles Short stated that tenant at 2355 S. Zona St. left leaving delinquent account at CBU. Does not think he should be responsible for bill since he was not notified of tenant's delinquency.
customer feels $54 charge is unfair. She signed to have the service turned on in advance but utilities was unable to leave the water on. She called on a saturday to have the water turned on. She feels if she had been more informed about make sure all faucets needed to be off and the possibility of a problem this could have been avoided. The letter has been forwarded to Administration.
Letter received from Harold G. Carter for McDoel Baptist Church. Customer claims that charges he received were not his and belonged to another customer.
Received large bill from 3-4 years ago that tenants did not pay. Does not feel she should have to pay when account should have automatically been switched to her name when tenants moved. Should have been notified previously.
Ms. Knoy requested a reduction of sewer charges due to leak in building.
Mr. Thompson called because he did not want to make unpaid sewer payments for his tenants at 724 W. Dixie and 2504 S. Rogers who did not pay bills.
Ms. Bourke states she lives alone and could not use amount of gallons showing up on her meter. She requests an adjustment.
Letter rec'd. from Mr. Lauer stating that he did not feel that he should be responsible for rent owed by former tenant, Jeff Barrett. Mr. Lauer says he did not receive notice of the 2-years bills and would like matter referred to USB for resolution.