Case Date:

3/31/1999

WATER RUNNING OUT OF PAVEMENT

Case Date:

3/26/1999

Customer called last on 4/15/98. SG checked on problem with sediments. Found nothing out of ordinary. Advised customer to call back in 6-8 weeks if still experiencing a problem. Customer did not call and case was closed. Customer called back today (3/26/99). Sg made visit same day. Customer said chips of sediment were much larger than before. SG provided customer handout information sheets on "dip tube" water heater problem. Advised customer to have a plumber check it and call sg back.

Case Date:

3/26/1999

HIT WATER SERVICE LINES AND TORE THEM OUT

Case Date:

3/25/1999

YELLOW WATER

Case Date:

3/25/1999

HAS YELLOW WATER, HAS ALREADY LET HER WATER RUN TO SEE IF IT WOULD CLEAR UP

Case Date:

3/25/1999

hot water is cloudy

Case Date:

3/16/1999

CLOUDY WATER, WANT FIRE HYDRANT FLUSHED IN AREA

Case Date:

3/16/1999

Customer said aerators in fawcet are clogging with a white sediment.

Case Date:

3/10/1999

Ms. O'Donnell called on 3/10/99 to complain that the water coming out of her taps is cloudy and has been that way since January 1999.

Case Date:

3/4/1999

Ms. Cullen stated she is having trouble with her water heater which is under warranty. Co. says they will not do anything to water heater because she is getting really bad water from City. The pipes are old. Water heater heater gets clogged up and eats up "dip tube." Nothing will come out of hot water faucet because clogged up. Cold water faucet does not seem to be effected.