Case Date:

6/5/2020

Trash and recycling containers left on street. Collection day Tuesday morning, still there Friday. Repeated problem

Case Date:

6/6/2020

Follow-up on case #172684 Recycling and trash containers on street have been removed on Saturday morning

Case Date:

3/1/2024

Recycling was not picked up for the entire street on the even numbered houses—only the other side of the street (odd number) had their recycling picked up. Please advise

Case Date:

3/5/2024

It would be greatly appreciated if you would pick up our recycling this week. For some reason, last week, an entire side of the street was completely skipped for recycling. Many of us left our bins out for an extra day, but no one came. For the past few months, they only pick up recycling on one side of the street early in the morning, and then come back later in the morning or afternoon for the other side. They only do that for recycling--yet they pick up trash all at once. They obviously forgot to come back last week. Sorry to complain, but our bins are overflowing and we pay for this service. Thank you in advance.

Case Date:

3/11/2021

Once again, my recycling was not picked up today. Once again, no one in the sanitation department will pick up the phone when called. How is this department providing me a service at this point?

Case Date:

3/16/2021

Failed to pick up recycling at 514 W. Allen St.

Case Date:

4/29/2021

My recycling wasn’t picked up yesterday. I left it out today to be picked up please.

Case Date:

9/6/2021

This recycling bin has been sitting in the 400 block of Mitchell in a yard on the west side of the street like this for months now: top is missing. Maybe you can trace down which house it belongs to and replace it.

Case Date:

9/8/2021

Referring to closed case #177273 (topless recycle can). We are very sorry about the confusion, but indeed, the can was gone from the curb the day after I reported this, so it is clear why you could not find it. Here is a picture from this morning and my husband's comment: 'The 'Rooming House' at 414/416 Mitchell. Recycling Bin has been without its top for months. What's in it today does not look like recycling.'

Case Date:

9/27/2021

Can some clarification on the recycling pickup suspension be provided? The press release indicated: The city asks you store recyclables until service resumes or take them to one of the city’s recycling centers listed at www.gogreendistrict.com. For customers that rely on public transportation or alternative means of transportation, taking the recycling materials to a center is not a viable option. If overflow recycling materials are placed into standard trash bins, will the recycling trucks pick these up when operations resume? Our household will likely not have room to store more than one week of material in our city supplied bin.