Case Date:

3/31/2020

Recycling was not picked up today (March 31) even though it was placed curbside yesterday evening. No notice was left. Regular trash was picked up.

Case Date:

6/5/2020

Trash and recycling containers left on street. Collection day Tuesday morning, still there Friday. Repeated problem

Case Date:

6/6/2020

Follow-up on case #172684 Recycling and trash containers on street have been removed on Saturday morning

Case Date:

10/20/2020

This is like the third time the trash men have just straight refused to empty my recycling, and they also leave debris in my trash can as well. I don't have any inappropriate items in the recycling, it's aluminum cans and flattened cardboard. They didn't leave any kind of notice. Just uncollected trash. I feel like this just incentivizes me dumping everything in my trash since at least that way it will get collected.

Case Date:

11/17/2020

City didn't empty my bin again. No notice left of why. I can't tell why. Nothing in there except approved items. It's really frustrating to have it get not collected every week.

Case Date:

12/29/2020

The recycling fellow looked in my container and evidentally, a single plastic bag was not recylable, so he hung that bag halfway out of the container and did not pick up any of the recycling. I'm sorry I made that mistake, but it would have been small effort to put the bag in the trash container that was right beside it or to leave the plastic and take the recycling. Really poor service.

Case Date:

9/13/2021

My recycling was not picked up. I did not have anything that is not allowed. No milk cartons, pizza boxes or styrofoam containers. Please direct me to a list of items not allowed. I would like to know why it wasn't picked up.

Case Date:

9/20/2021

Our recycling hasnt been picked up for 3 weeks now. It seems like our whole streets recycling is not being picked up. No notice was left on can.

Case Date:

10/19/2021

This morning, sanitation services left the contents of the shared recycling bin of the duplex for addresses 718, 720, and 722 W Kirkwood Ave. all over the curb. I understand that my duplex neighbors before have placed items in the recycling bin that are not recyclable, and I try to remove those as I see them, but dumping what is essentially all of the contents on the sidewalk for me to have to pick up is ridiculous. My neighbors are lazy and will not clean it up themselves, so until I return home from work today, all of that recycling is just going to sit and rot on the sidewalk. Also, no notice was left, so even if they were to go out and see what happened, they would have no clue as to why these things weren't collected. I understand the frustration of people putting legit trash in the recycling bin, it frustrates me too, but there's a level of passive aggression here that is quite unwarranted and is instead resulting in littering by your employees and a genuine inconvenience from me that I can't address in a timely manner, since most people getting into their car for their morning commute don't expect to see their recycling bin dumped on the sidewalk, waiting for them.

Case Date:

12/29/2021

Recycling was not picked up today at 4001 e Providence ct Bloomington, IN. Our bin was out and spaced appropriately and neighbors had theirs picked up but we were skipped. Can we please get this picked up? Our bin is full and already have more recycling needing put into the canister before next week (1/4/22) pickup.