Case Date:

8/24/1998

Public Works Dept. received an anonymous telephone call on 8/24/98 stating that Utilities Dept. employee Scot Osborn put a "SUPPORT NRA" sticker on the window of his vehicle.

Case Date:

6/5/1998

Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.

Case Date:

6/5/1998

Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.

Case Date:

10/30/1997

Ms. Richardson called and wanted to schedule meeting with Mike Phillips to discuss problems she has had with Customer Service Department and the unprofessional way she feels CBU employees have treated her.

Case Date:

9/30/1997

White City pickup w/seal and employee on riding mower with blade tipped up on side were working in the area trimming and cutting bushes late this am. Bushes shouldn't be trimmed this way w/mower because of flying debris. Citizen says they whacked up the pine tree in her yard. Also, they left their debris behind and didn't clean it up. If her tree was posing a problem she would have taken care of it -- it shouldn't have been whacked up like this. Someone should have notified her.

Case Date:

9/30/1997

White City pickup w/seal and employee on riding mower with blade tipped up on side were working in the area trimming and cutting bushes late this am. Bushes shouldn't be trimmed this way w/mower because of flying debris. Citizen says they whacked up the pine tree in her yard. Also, they left their debris behind and didn't clean it up. If her tree was posing a problem she would have taken care of it -- it shouldn't have been whacked up like this. Someone should have notified her.

Case Date:

9/18/1997

Caller complained about golf course manager's behavior. Said he should be fired for "throwing a fit" last Tuesday (9/16). He yelled on the course and displayed behavior unbecoming in a public place. Caller was very hesitant to provide more information.

Case Date:

7/29/1997

9-year-old son, Steven, was treated very badly by coach in Jr. League Baseball Assn. Child was very upset. Mother wants refund mailed to home. (Coach: Chris?)

Case Date:

7/1/1997

Kathy has two children in tennis lessons. Babysitter transports children to lessons (20 min. drive). On two different occasions she called the hotline and was told the lessons were on. When they arrived, the lessons had been cancelled. Also, children were given "verbal" notice of a makeup practice. Would appreciate a written note.

Case Date:

7/1/1997

Kathy has two children in 4:00 tennis lessons. Her sitter takes them to the lessons (20 min. drive). On two different occasions they called the hotline and were informed the lessons were still on. Each time they had been cancelled. Also, after one lesson her children were given "verbal" notice of a makeup practice. She would appreciate "written" notice.