Caller has tried to reach someone at animal shelter for 3 days. Is disgusted with phone system that won't allow him to talk to anyone. (I asked if he left a message--he had not.) He found an animal which he asked shelter to pick up and now he wants to adopt animal but can't reach shelter.) He also feels personnel are rude to him. He did not give name or number but number showing on display was 334-2515 (Bob Evans Restaurant.)
Ms. Robertson complained of overwhelming reluctance and poor response by the animal control officer she spoke with. She called the animal shelter after a Mastiff dog tried to attack her. The man she spoke with said he would rather not come and help her since there wasn't anything he could do if she hadn't already been attacked by the dog and instead suggested she use a broom to fend off the dog.
Ms. Richardson called and wanted to schedule meeting with Mike Phillips to discuss problems she has had with Customer Service Department and the unprofessional way she feels CBU employees have treated her.
Caller complained about golf course manager's behavior. Said he should be fired for "throwing a fit" last Tuesday (9/16). He yelled on the course and displayed behavior unbecoming in a public place. Caller was very hesitant to provide more information.
9-year-old son, Steven, was treated very badly by coach in Jr. League Baseball Assn. Child was very upset. Mother wants refund mailed to home. (Coach: Chris?)
Kathy has two children in tennis lessons. Babysitter transports children to lessons (20 min. drive). On two different occasions she called the hotline and was told the lessons were on. When they arrived, the lessons had been cancelled. Also, children were given "verbal" notice of a makeup practice. Would appreciate a written note.
Kathy has two children in 4:00 tennis lessons. Her sitter takes them to the lessons (20 min. drive). On two different occasions they called the hotline and were informed the lessons were still on. Each time they had been cancelled. Also, after one lesson her children were given "verbal" notice of a makeup practice. She would appreciate "written" notice.
Mr. Lanaham said that he called Parks and Rec. to see if his daughter's softball practice would be canceled due to the bad weather. He said he talked to John Turnball, who he said was "arrogant" in answering his question.
The janitor @ Broadview Elementary School called to say one of the children from the KC Outdoor camp had been left @ in the restroom at the school. The parent called about 20 minutes later to see what was going to be done about the situation.
Mr. Johnson complained that he had "somewhat of an animal emergency" but was unable to get through to the Animal Control/Shelter. I talked to the Shelter, and apparently they are short 4 staff members and are very busy. When I said that I'd received a complaint they apologized but said that it was important to leave a message, which the gentelman appraently did not do.