WANTS TO COMPLAIN ABOUT EMPLOYEE WHO CAME OUT ON 6/10/99 TO CHECK HER COMPLAINT ON SEWAGE BACKUP IN BASEMENT, SHE FELT LIKE HE DID NOT DO A GOOD JOB AND CHECK THE SEWER MANHOLE TO SEE IF CITY LINE WAS BACKING UP AFTER SHE ASKED HIM TO DO THAT
BACC: Ms. Henderson needed to get a message to someone in PBA and that person's voicemail was full. When the receptionist answered the phone, she told Ms. Henderson that she would not take a message.
An anonymous caller complained that a seasonal staff member at the Banneker Community Center called his brothers and sisters "scrub" and threatened to take further action if this was not stopped.
Mr. Bell called very upset saying basically that on a 1998 December evening, after having an argument with someone, was arrested by a blonde-haired officer working the night shift (he named either Officer Kellams or Helms). Apparently, the person with whom he was having the argument called the police, who then detained him with handcuffs and started "beating/assaulting him." Mr. Bell had several other issues he was struggling to resolve, and has an apparent court date on 1/ 22.
Mrs. Leiter feels that every time *(pls. inquire w/ her for details) she's dealt with our Animal Shelter, the people assisting her have been unwilling and uncooperative. Her experience so far has been so negative that she went to Martinsville to adopt a pet instead of coming to our A.S. She noted that she's live in many different towns, and has never run into an A.S. that seems so unhelpful and uninterested in her needs/concerns. **(JIM-I told her you'd be appropriate person to deal w/)
Public Works Dept. received an anonymous telephone call on 8/24/98 stating that Utilities Dept. employee Scot Osborn put a "SUPPORT NRA" sticker on the window of his vehicle.
Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.
Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.
Was assured she would get to adopt puppy she saved from road if no one claimed it. Now finds she'll have to compete with others for puppy. Jim Lang wouldn't take time to speak to her and clerk at front desk hung up on her.
Foster went to License Branch, Tuesday, May 12 & while there questioned license branch procedure. Employee he questioned called Police, and BPD officer asked Foster to lv and not return. Foster claims he is not unreasonable and wants to know why license branch employee's word was taken over his. He is going out of town tomorrow & can't get his license plates.