closed #57077
Other
4437 E Kinser DR
- Case Date:
- 8/17/1999
Ms. Burbage is concerned that Insight will raise the basic service fees, therefore, she will not be able to afford her basic service fee.
Ms. Burbage is concerned that Insight will raise the basic service fees, therefore, she will not be able to afford her basic service fee.
Mr. Chin copied the City of Bloomington on a letter to Insight Communications regarding incorrect billing for cancelled service.
See attached letter. Mr. Fritz is having problems with Channels 95, 96, 5 & 6. He talked with Scott Temple. Temple & a repairman came out and the problem seemed to be fixed. But the interference that he is having started back up. The problemed channels are mainly 95 & 96. He has called Insight frequently about this prob. The last time he called the customer service rep. stated that Temple stated that "there was nothing Insight could do, it was a spillover from the antennae off of Sare Road
Ms. Cherrington has problem with $1500 occupancy fine. In addition, she feels that the City provides no way to appeal such fines. PLEASE SEE ATTACHED LETTER FOR MORE DETAILS.
SEE ATTACHED LETTER.
PLEASE SEE ATTACHED LETTER AND PHOTOGRAPHS.
PLEASE SEE ATTACHED LETTER.
Received letter from the Homeowners Assoc regarding damage done by cable up grade. (see attached letter)
Mr. Clark concerned with safety in Bryan Park, requested officer presence. Please see attached letter.
Mr. Clayton sent a letter to the PW Dept. that stated he received a letter from Insight Communucations regarding his channels and needing a converter box to get the package he already has that does not contain premium channels. He stated in the letter that his wife called Insight and ask if they had to have the box to keep getting the package that they currenty subscribe to that does not included premium channels, Insights stated that they would need the box. He would like this addressed.