Mr Myers has contacted TCI concerning his complaint. He was told to write a letter to the corporate office, it was their decision. Mr Myers asked if they were keeping track of the local complaints. TCI's reply was no. Mr. Myers suggested that the Telecom. Council contact Ameritch about getting them in here to provide cable service.
Citizen met with Mayor during his Office Hours. Concerned that transit system does not run late or often enough, particularly in areas w/subsidized housing where people are more likely to rely on it. Also concerned that no progress has been made on a bus shelter at College mall. THE MAYOR WOULD LIKE AN UPDATE ON THE STATUS OF THE BUS SHELTER. Please send response to Julio in Public Works.
Ms. Sheely contacted the Public Works office on 3/04/2003 to report that her cable has been going out at least 3 time a month, and at least twice this week alone. She stated that she has contacted Insight a number of times and she did not know what else to do. She would like this re-occuring problem addressed by Insight or the TCC.
Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.
complaint about police instructions during a mistaken apprehension reply- forwarded on to chief of police's office
Mrs. Thurston called the P.W. Office to report that her yard has been attacked by gray sand. She is very bothered by the sand.
MARTIN STATED THAT IN HER NEIGHBOR'S BACKYARD THERE IS A PIPE COVERING OF SOME TYPE (SHE WAS THINKING MANHOLE). THE GROUND IS STARTING TO ERODE AROUND THE OPENING. THE HOLE IS FORMING BETWEEN HER CHAIN LINK FENCE AND THE OPENING. THE FENCE POST IS STARTING TO SINK. MARTIN FEELS THAT THIS AREA IS A SINKHOLE. PLEASE CALL BEFORE COMING OUT.
Mr. Tarter had info. to pass on to a detective reg. a crime and says the dispatch office was rude to him when he was trying to help. Tarter continued to call and put through to the same recording and says after the third time the dispatcher, who refused to give his name, called him an "idiot." Tarter then wanted to speak to the dispatch supervisor who denied that the rude behavior took place and told him he would have to speak with Chief Kennedy.
Ms. Harris called our office on 1/26 complaining that her children were almost hit by a bus (bus #4, driver Glenn). She also complained that she was called the "n" word (which is a derogatory statement for an African American) by the bus driver), after she wanted to get off and he wouldn't open the doors for her and her children to get off the bus. She had stated that she was "very upset" by the service and names she was called by this bus driver.
Mr. Rogers is "disgusted" with BPD. He was arrested 4/14/99 & is unhappy with excessive force used & the way he's been treated by dept. since. He's made consistent requests for his police rpt. ever since his court date. Everyone he came into contact w/ at BPD has not been helpful. He wants to know what can be done. (I offered him option of filing a "internal compliant w/ COB PD" form. He accepted and is supposed to come by office to pick up forms.) *(# above is a pager)