Case Date:

12/19/2003

Mr. Plucker stated that he had called Insight 2 weeks ago to inquire about Insightbb. Mr. Plucker ask the representative if there were any special offers if he signed up for the service, the rep told him that there were no outstanding deals at this time. Mr Plucker stated that he then heard (a few days later) an ad on the radio advertisng a special promotion if someone signs up for Insightbb. Mr. Plucker then called Insights customer service and told them that he had heard the advertisement

Case Date:

12/19/2003

Mr. Plucker contacted the Public Works Department 12/19/2003. Mr. Plucker called Insight customer service to inquire about Insightbb and to see if there were any specials if someone were to sign up for the service. The Insight rep. told Mr. Plucker that there were no deals for the Insightbb service. A few days later Mr. Plucker heard an advertisement on the radio for the Insightbb service offering a special, he then contacted Insight in hopes of getting the service at the special price.

Case Date:

12/17/2003

There is water flowing from the side of the apartment building onto the sidewalk and streets. The water smells like washing machine water.

Case Date:

12/9/2003

Constructing a concrete pad without permits. Bamboo and canvas covering a boat as well as pouring a concrete pad for the boat to sit upon.

Case Date:

11/10/2003

WOULD LIKE THE PARKING SITUATION TO BE CHECKED AT THIS RENTAL. 3 CARS ARE PARKING PARALLEL TO HER PROPERTY AGAINST HER STONE FENCE WHICH IS NEXT TO HER GARAGE. THEY ARE SO CLOSE THAT SHE IS AFRAID THEY WILL PUSH HER FENCE OVER INTO HER GARAGE. IS THIS PARKING AUTHORIZED? THEY ARE PARKING ON THE GRASS.

Case Date:

10/16/2003

Mr. Smith was concerned about poor drainage in his parking lot. Stated that he thought Lineal Contracting was scoping his drain. He want his wanting the City to provide him with the results from the Lieneal scope or he wants the city to scope it for him.

Case Date:

10/13/2003

Mr. DeBruicker stated in an email that in February 2003, Insight ran new cable wire to his home. The cable has not been buried even though he has called Insight several times. He would like the new cable wire buried and the old one removed.

Case Date:

9/8/2003

Mrs. Thurston called the P.W. Office to report that her yard has been attacked by gray sand. She is very bothered by the sand.

Case Date:

8/18/2003

Mr. Rush stated that this problem has been going on for 1 year. There are car parts/trash in the backyard with a truck (with no plates)parked in the drive with car parts/trash piled in the back along with another car that is broken down. He has been talking with Jason in Planning but nothing has changed. The place is a mess. Mr. Rush's phone is being worked on, so he did not leave his number. He will call back in 2-3 weeks to find out the results.

Case Date:

8/18/2003

Junked vehicles.