Case Date:

10/31/2023

The showers between locker rooms 3&4 barely work. The showers between locker rooms 1&2 work great, its frustrating as it seems like an easy fix.

Case Date:

1/9/2024

Both shower drains are badly backed up, to the point of nearly flooding the adjacent bathrooms.This is extremely unsanitary as well as flooding risk to the facility. This has been reported to staff a minimum of five times over the past several weeks but to my knowledge no action has been taken.

Case Date:

1/12/2024

Frank Southern Ice Arena. Shower drain for locker rooms 3/4 is still clogged. Drain servicing locker rooms 1/2 has been cleared but drain for 3/4 is still backed up!!!

Case Date:

1/27/2024

Our run club meets at 6pm Mondays and Wednesdays and leaves for our run at 6:05pm. The restrooms (scheduled to close at 6pm) typically close at 5:55pm. It would REALLY help our members out if those restrooms could stay open until 6:15pm on those nights of the week - Monday and Wednesday. Thanks!

Case Date:

2/14/2024

tim i let you know there rough road sign to twin lake place

Case Date:

3/15/2024

Every Saturday, a group of basketball players bring in an amplifier to the gym and blast music which contains offensive language. Several people have complained to front desk personnel, asking them to tell the players to turn the music down, which can be heard everywhere on the main floor of the facility. Unfortunately, no TLRC facility staff members have been able to do anything about this issue. Children are subjected to songs which include the words "f*ck" "rape" "n*gger" etc. Because nothing had been done about it by the staff, someone approached a member of the basketball group and politely asked them if they could turn the music down. A member of the group verbally assaulted and intimidated the person causing the person to leave the facility because they were so upset and felt threatened by the response of the basketball player. I would like to ask if a rule could be added to the facility that no one is to play personal music that can be heard by others while inside the TLRC. Thank you for your consideration of this request. I have been a member for several years and know people who use the TLRC frequently. When I am there on Saturdays, many people complain but no one says anything for fear of retaliation or lack of action by staff. Thank you very much for your consideration of our request.

Case Date:

5/12/2024

So what is the difference in red vs yellow curb paint? Is red paint even in the code? I never see any of the parking rules enforced at the TLRC, people park of the grass and places they shouldn’t. It is ok because it is a tournament, which is a bunch bs. Members and taxpayers Probally make up most of the revenue not the tournament

Case Date:

5/30/2024

Bryan Park Pool (and possibly Mills Pool) really needs an accessible family changing room. My 21-year old son with developmental disabilities needs help to change in or out of his bathing suit at the pool. My only options is to check that the women's room is clear and help him change there. The only available spot with any privacy is the shower stall with a curtain. (Which fortunately has grab bars!) Please consider how to make the pool changing area more accessible for families with adult children who require assistance. Thank you.

Case Date:

5/31/2024

I let you know when I at pool when i playing basketball 5 kids at pool they not sharing basketball with me they have been beginning rude to I let your lifeguard know U report 188694

Case Date:

5/31/2024

I let you know when I at pool when i playing basketball 5 kids at pool they not sharing basketball with me they have been beginning rude to I let your lifeguard know