Case Date:

10/25/2014

If one goes to your website on an iPad, and clicks on the "view full site" link, it takes you to the home page of the non-mobile site. BUT if you click on anything on that page, it takes you back to the mobile site. If your mobile site included everything that is on the regular site, that wouldn't really be a problem, but your mobile site is very difficult to use, contact information is virtually nonexistent, and if you give the option of non-mobile, then it should actually work. I have been completely unable to locate an email address for Animal Control, because it doesn't seem to be on the mobile site at all.

Case Date:

10/20/2014

No holidays are listed in the month mode for City Holidays. For example, Thanksgiving, Christmas and Martin Luther King Day are not listed.

Case Date:

10/11/2014

I was checking the City of Bloomington Holiday calendar, to see if they are open on Columbus day. No holidays are listed, so I guess that the City of Bloomington never takes a holiday off. Is that true?

Case Date:

10/7/2014

Hi, I am interested in participating in the usability testing of your new site. Please contact me with the parrticulation details. Kind regards, Lynne Figg

Case Date:

9/6/2014

It would be nice if there were a calender of events at Bryan Park and Bryan Park pool. If there is it is so well hidden that I could no find it. The park web site says that there are many events at the pool and park but does not list when they occur.

Case Date:

8/17/2014

I find the city website rather difficult to use, and aesthetically, it isn't very pleasing. Personally, I find that it is in need of some updates and remodeling - it looks rather aged, and has many outdated links in pages. I am often very interesting in economic and park development, as well as future projects and proposals to the development of the city - such as the Certified Technology Park, and the Switchyard Park development. I hope to see a site redesign that streamlines everything, makes it beautifully simple, and highlights "new" news regarding city events and developments, while archiving some of the older events and developments.

Case Date:

4/24/2014

I tried to report a traffic problem. The website still submits the report instead of opening the location picker. Then it told me the server was "unavailable" when I tried again and hit the submit button without selecting a location. I have: 1 GB RAM Windows XP SP3 Firefox 28.0 1024 X 768 pixel monitor.

Case Date:

4/10/2014

Following any CoB link on a Mobile phone automatically redirects to the Mobile site. The original target of the link is lost and clicking "view full site" then take me to the home page. It makes all outreach efforts by your departments useless unless people are on actual computers.

Case Date:

3/13/2014

I cannot find a way to obtain a B'ton map on your site, althugh I was told I could.

Case Date:

3/13/2014

The "Choose Location" button submits the form without letting me choose a location or enter any other information. I was trying to report a traffic problem. The website feedback page tells me to search for what I want when I tried to report this trouble. I originally wanted to report that tall objects have been put in the center of roundabouts, blocking the necessary sight distance I need.