Case Date:

12/14/2020

Homeless

Case Date:

12/22/2020

Hallo, it is common recently that when our recycling bin is being emptied by your crew, several items are being scattered in our [property and the nearby park. Could you please make a note for the crew to be a bit more careful in the future. Thank you

Case Date:

12/22/2020

I have been trying to obtain a copy of my police report. The process in order to do so is unreasonable for adults with full time employment. The office hours hours in order sign the paper to get my case report are typically unobtainable with my work hours and commute. Especially with everything related to COVID-19, there should be an option to submit the form online and make the request digitally. However, I would also like to mention that I am thankful for the work that the police department does to keep the community safe.

Case Date:

12/31/2020

I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?

Case Date:

1/7/2021

It's been well over a year now and photo uploads still don't work from mobile. I'm uploading a screenshot here. Staff are always confused by my ureports because the photos turn into just one big pixel. We're about to find out if it happens on desktop too...

Case Date:

1/15/2021

Identity theft and fraud

Case Date:

1/19/2021

This morning (1/19/21) our water heater broke and we had to have an emergency water shut off. Our water heater was fixed by 10am and I called to have our water turned back on. I was PROMISED that a technician would be by before 6pm to turn our water back on. No one arrived so I called the office and received a very rude response when I called to check if someone was still coming. I was told we would just have to be serviced the next day, even though I was told I would be serviced on the 19th and never was. This is a true inconvenience and we received an incredibly rude response.

Case Date:

1/22/2021

I recently noticed a sign up on the fence of the tennis courts at Sherwood Oaks park, stating they are to be used for tennis only. No exceptions. No soccer, no dogs, no skateboards. Dogs, I understand. If they eliminate on the court- what a mess. Skateboards I understand- they could damage the court surface. But I do not think there is any justification telling my sons they can’t play soccer *tennis* at those courts. My 18 year old has loved playing soccer tennis with his brother or a friend, a couple times a year, since he was about 10 years old. The soccer ball won’t damage the court surface. They are taught by their travel coaches to play soccer tennis as a fun way to improve their ball skills. There is no reason why my family does not have the right to use that court for tennis, just as much a anyone else, provided we are respectful and do not take up too much time (using it for an hour a few times a year I think is very reasonable.). We just happen to use a soccer ball instead of a tennis ball. People with dogs can go to one of the city’s dog parks. People with skateboards can go to one of the city’s skate parks. Where exactly are my son supposed to go to play soccer tennis now? This is a ridiculous exclusion, and can’t be justified.

Case Date:

1/30/2021

The B Clear Open Data portal should follow the best practice of referencing source URLs over the HTTPS protocol. For example on this page: https://data.bloomington.in.gov/dataset/bloomington-city-council-districts-gis-data/resource/9b0438ae-fdba-44f3-a14a-b39fd63912d0 The link to the actual resource is not secured. It is served over plaintext `http`: http://bloomington.in.gov/geoserver/publicgis/ows?service=WFS&version=1.1.0&request=GetFeature&typeName=publicgis:CityCouncilDistricts&outputFormat=shape-zip This has practical implications for data users. Esri's ArcGIS Online product only supports loading URLS over 'https', so the current URLs don't work directly with Esri. A test confirmed that the URLs are valid if "http" is simply replaced with "https" in the returned URLs. Hopefully this means that this fix amounts to small configuration change to start referencing the secure versions of the resource URLs. Thanks.

Case Date:

2/1/2021

Starview Lane keeps getting skipped by the snow and salt plows. This is city street. I have called and no action taken last week. Now today again no plow or salt. Previous years I have had to call to get service. Please provide a reason this continues to happen and when I can expect service?