uReport

City of Bloomington, Indiana

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closed #160475

Website & Web Services Feedback

Case Date:
8/7/2017

Got a call today from someone wanting to search the historic survey. Seems it was not migrated over. Is this something you can take a look at? I may have an Excel version if perhaps we want to just link to that file? But I'd rather at least convert it to a PDF if not loading text onsite.

closed #160618

Website & Web Services Feedback

Case Date:
8/13/2017

Is there an option to delete a UReportIt case after you have made one?

closed #160727

Website & Web Services Feedback

Case Date:
8/20/2017

When I submitted a street light out report using the website uReport, I got the following message from the server: Notice: Trying to get property of non-object in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 Warning: Invalid argument supplied for foreach() in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 The application thanked me for my submission and asked me if I wanted to submit another report. The report I tried to submit was about 5 street lights being out on 3rd street between Union St and College Mall Road. Please email me and tell me if the report was submitted correctly please get the warning message fixed in your PHP program.

closed #160982

Website & Web Services Feedback

Case Date:
8/31/2017

I'm looking for the scattered sites survey. I'd like it posted on the HPC section of the city's site, and as a stand alone, on par with historic and conservation districts. Link used to be here: https://bloomington.in.gov/historical-survey/survey-results-by-address Or are we awaiting an update? Access to the resource with that caveat (if needed) would be appreciated. Thanks- Sam

closed #160991

Website & Web Services Feedback

Case Date:
8/31/2017

both uReport and this Android app weren't working earlier today. Both are working now

closed #161581

Website & Web Services Feedback

Case Date:
10/16/2017

I have been trying to pay water bill online for quite some time today and every time I do it says runtime error. This has occurred on two laptops and a cellphone, wifi and cellular data. I will check again tomorrow but I wanted to bring this issue to someone's attention. Thank you.

closed #161625

Website & Web Services Feedback

Case Date:
10/21/2017

on the leaf pickup map on the website, the colors are impossible to distinguish from each other

closed #163026

Website & Web Services Feedback

211 S Indiana AVE

Case Date:
2/10/2018

Events schedule has a display problem: Notice: Undefined variable: created in Drupal\archive\Breadcrumb\BreadcrumbBuilder->build() (line 65 of modules/contrib/archive/src/Breadcrumb/BreadcrumbBuilder.php).

closed #163334

Website & Web Services Feedback

Case Date:
2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>

closed #163335

Website & Web Services Feedback

101-149 East 8th Street

Case Date:
2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you