Case Date:

12/8/2020

Your verification method with the photos is terrible. Using this in a phone it tormented me for 10 minutes before refusing to register my issue. Your system is great but for the verification issue, which seems to have been designed to torment people into not reporting. I assume most people are using their telephones - serving up nine images (including broad streetscapes) and asking if any fire hydrants or bicycles are depicted, is an impossible task without a jewelers’ eyepiece. The UX is broken, as the kids say. Please consider a different method or no method. The fact that this has to be even reported tells me you must have a system designed by teenagers.

Case Date:

12/8/2020

Disabled car been there for days

Case Date:

12/8/2020

I am currently attending the virtual City of Bloomington Board of Park Commissioners meeting via Zoom. I am disappointed by the city’s negligence to make this meeting more accessible for those with hearing barriers. Why don’t ALL virtual city meetings have closed captions and/or live signing?


Case Date:

12/10/2020

the vote to remove the homeless camp at Seminary park was, by any moral opinion, disgusting, reprehensible, and downright evil. how dare you sit in your offices and make the decision to leave hundreds of people without any form of shelter, on the streets, at the beginning of winter. i understand an alternative was given night of, but those people are in the position they’re in because the government has proven time and time again that it will fail them when they need the help. you have proven this point to them once again. they had no reason to accept your handout, shame on all of you.

Case Date:

12/14/2020

Homeless

Case Date:

12/22/2020

Hallo, it is common recently that when our recycling bin is being emptied by your crew, several items are being scattered in our [property and the nearby park. Could you please make a note for the crew to be a bit more careful in the future. Thank you

Case Date:

12/22/2020

I have been trying to obtain a copy of my police report. The process in order to do so is unreasonable for adults with full time employment. The office hours hours in order sign the paper to get my case report are typically unobtainable with my work hours and commute. Especially with everything related to COVID-19, there should be an option to submit the form online and make the request digitally. However, I would also like to mention that I am thankful for the work that the police department does to keep the community safe.

Case Date:

12/31/2020

I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?

Case Date:

1/7/2021

It's been well over a year now and photo uploads still don't work from mobile. I'm uploading a screenshot here. Staff are always confused by my ureports because the photos turn into just one big pixel. We're about to find out if it happens on desktop too...

Case Date:

1/20/2022

The landing page for uReport states the following: "Use uReport to notify the City of community issues, such as potholes, graffiti, malfunctioning street lights, and more." Perhaps there could be a FAQ of sorts added that clarifies that broad statement. The FAQ could point residents to Duke Energy for reporting malfunctioning street lights. I appreciate the DPW staff member who submitted a request to Duke Energy on my behalf, but it probably would be best for everyone involved to be able to filter out some requests that do not need to be reported to the city. Additionally, I suggest the graffiti part be amended to state, graffiti on city property, as it is unclear that the city does not take care of graffiti on private property even if it is offensive with foul language. Thank you.