Case Date:

1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

Case Date:

9/9/2016

Storm drain is backing up and water is starting to reach his front steps.

Case Date:

9/1/2016

Storm ditch is overgrown and needs to be cleaned out.

Case Date:

8/15/2016

Storm drain in the parking lot is clogged and flooding the parking lot.

Case Date:

8/15/2016

Drainage ditch needs to be cleaned out. Ditch is not draining.

Case Date:

8/3/2016

When it rains, the front of parking lot next to the building floods.

Case Date:

7/14/2016

Have been having ongoing issues with storm water running down Wilton St. from Arden Dr. and Hillside Dr. Was told Wilton St. was going to be repaved (about two years ago). Street patchwork has began washing out. Storm drains in front of her home were allegedly installed improperly. Has had minimal contact with Phil Peden, Utilities, but not satisfied with City's actions to date.

Case Date:

6/29/2016

Concrete needs to be replaced around two storm drains on Huntington Drive.

Case Date:

6/24/2016

Customer wants concrete put around storm drain

Case Date:

6/20/2016

Erosion next to road, between open ditch and pavement, needs fill dirt and straw in this area.