Case Date:

8/27/2020

There is a yellow plug in the concrete that is a tripping hazard.

Case Date:

6/26/2018

Hello, There has been utilities construction going on by our apartment for over a month now. We understand that there is a lot of noise that comes along with it, especially since they have to break through multiple feet of rock to be able to place new sewer lines. We have been understanding in the last few weeks as rock hammering began at 7AM and went on through 5PM Monday-Friday. Even as this construction extended to Saturdays as well. As of last night however, the construction went on all night long. I am guessing that since this is a city run construction project that the noise ordinance was overlooked, however with the continued rock hammering this is unacceptable. It is disruptive and prevented us from sleeping through the night (which is especially impressive given that we have grown accustomed to the street noise typical of living on Walnut Street). Again, we get that this is an important project and that there is a lot of noise that comes along with that. However work through the night cannot continue. Sincerely, Brandon Fricke

Case Date:

9/12/2017

There is a loose sewer or water cover on the road on W Patterson St between where it intersects with S Madison St and S Rogers. It is loud and disruptive through all hours of the day and night with every car that drives over it and is a potential safety hazard. This has not always been so noisy so it must have come loose or not properly secured recently. Could this please be secured ASAP? Thank you.

Case Date:

4/21/2022

Water leak in city water line pre meter

Case Date:

7/5/2022

Smithville is installing lines in my neighborhood. The road itself is narrow and for most of tosd, parking is allowed only on one side. The contractor ignores the no parking signs. They park large pieces of equipment illegally over night ehen they could park legally. They have also blocked us in by having equipment in the middle of the road with the other end closed. I understand that they need to have equipment where it is needed when they are working in the day, but not at night

Case Date:

12/13/2022

We will not use garbage collection service for several months, but City will still charge us for the service unprovided, only because your billing system was set up that way. Is this legal to charge residents for the service you are not providing ? Sounds ridiculous and illegal. Hope Mr. Mayor could see to it and step in for a immediate correction. Thank you.

Case Date:

6/24/2023

water meter cover (??) missing on sidewalk on the west side of college, just north of the train bridge (about a block south of 14th st). trip hazard. not sure if it was removed for construction or what but it's been gone for about a month. thanks!

Case Date:

9/1/2023

The company, installing fiber optic cables on my St., South, Lori Lane, destroyed my drainage that goes underneath my driveway. We are in a flood zone, and if this isn’t corrected my driveway, which is gravel, will wash away. I’m really shocked how careless the company was in excavating my property without fixing it. My house is at 80 S. Lori Ln.

Case Date:

9/19/2023

Cbu replaced 3 hydrants during main replacement. These areas need to be replanted . Additionally during one replacement irrigation damage resulted in a $400 charge for repair. We request reimbursement

Case Date:

10/30/2023

Substantial disregard for property keeps occurring with whoever is laying fiber on E. Morningside. Water main burst at 4021 E. Morningside Drive. CBU dug up my yard to do repair. Please confirm that will be fixed by CBU via spring planting season for grass, etc.? The fiber team, if you can provide me contact information for a complaint if possible, was driving their truck through my yard today again including over areas CBU dug, causing significant depressions. When called out when I went out front a few minutes ago, they asked "What damage?" before I had to point it out and they said they would fix. A truck remains driving back and forth in my front yard at present. I am tempted to call the police. They are beyond any sort of easement, which they are abusing to begin with. This is getting ridiculous.