Case Date:

4/15/2014

She left a voice message on 4/14 trying to get information on storm sewage drainage issues in her neighborhood because things have changed this last year.

Case Date:

8/5/2014

This was originally a trouble report left on T&D voice mail on 5/22/14. I visited the site on 5/23 and met with her husband. They have had storm water problems since they moved into the house in 1999. During heavy rain storms, the water flows over the drive and into the garage. They have tried different things and currently have to keep sand bags in front of the garage door but the water still sometimes goes over them.

Case Date:

7/30/2014

Ms Kim left a voice message this morning. I returned her call this afternoon and she explained she is concerned with the runoff in their back yard. Their neighbor put logs along their back yard and it pushes the runoff over into her back yard. She wants to know if they can do this. I told her this is probably an issue between the neighbors but I would be happy to come out and look at it.

Case Date:

4/4/2014

He has issues with water causing erosion in their backyard and wants to know what they're allowed to do re:drainage and where to route it.

Case Date:

9/11/2015

Ms Burnham left a VM for me on Aug 24, 2015 but I was out of the office. She said they have some drainage issues with in the yard and is related to a little drainage ditch that runs at the end of the lots.

Case Date:

3/16/2017

Ms Kao contacted Jon Callahan and then me about the culvert under the drive at First United Church. She explained they want to do some improvements to make is safer to mow around the culvert and was hoping someone could give her some advice.

Case Date:

7/27/2017

She represents the Woolery Mills HOA. Indicated the resident at 2416 Woolery Mill Dr had water in their crawlspace last weekend. They checked and found a drain not functioning and didn't know if it was City responsibility. She emailed pictures.

Case Date:

6/27/2014

Ms. Butler left a voice message thanking me for having our crew come out so quickly and put asphalt in the eroded area by the street (Case #138739). She said it will be much better now and she really appreciates us taking care of it. She said "I love the City!"

Case Date:

3/18/2014

She left a voice mail indicating her parents live at this address and have had problems with water damage and drainage for the last couple years. Water comes off neighbor's driveway and across road and down their driveway. She has pictures. She said she and her brother will be in town next week and want to try a resolve this issue. She wanted to know if she could send me pics, have someone look at it and let her know if it might be an issue with the road slope or if it's a private home issue. And if it is a private home issue, who she could call to help her fix it next week. She said she teaches so can't answer the phone but asked me to text her an email address so she could send the photos.

Case Date:

7/25/2014

Mr Pilachowski left a voice message on 7/24/14 indicating he had been forwarded by the Planning Dept. He was trying to find out if there is anything that regulates where drainage from downspouts on SFR can be directed.