Water Utility Billing Problems
- Case Date:
- 6/27/2012
The website sited in the letter we received today does not do what the letter describes. There is no way to pay my bill online or view my account as the letter describes. And when I call - I get a recording that says to call back later. Why was this letter sent out before your website was ready?
Water Quality
889–1021 S College Mall Rd
- Case Date:
- 8/5/2015
After seeing the water run clear all summer in Jackson Creek (I think that's what runs in front of the Shoppes on College Mall Rd.) this morning the water was very muddy and there was the smell of dead fish. Since there has not been rain recently it seems like something has been dumped in there. Something doesn't seem right about it anyway.
- Case Date:
- 12/14/2015
Our tap water has a bad taste for the last few weeks. Tastes chemically!
- Case Date:
- 12/19/2015
I reported on December 14 about a chemical bad taste to our tap water for the last several weeks. I just checked on this page for an answer and saw that the report was closed. I do not think that is an answer to my complaint. Do you just arbitrarily close complains without answering your customers? Not good customer service!
Water Quality
4015 S Crane CT
- Case Date:
- 10/8/2019
Water still leaking after it was dug up.
Utilities Yardwork
1447–1599 W 7th St
- Case Date:
- 4/27/2016
Someone is dumping trash here on the ground that gis says is owned by city of Bloomington utilities department. Can someone from utilities please clean this up?
Utilities Construction
2500 W Tapp Rd
- Case Date:
- 6/1/2012
I am a cyclist who lives on Weimer Rd. and commutes to work @ Monroe Hospital and attends IU.
Currently I have had to start using Tapp rd. to 37S. when the clear creek bike trail is inaccessible. Both sides of Tapp have construction debris (mud, gravel, straw, etc...) it makes it both difficult and at times unsafe for cyclists. If I may request an occasional cleaning of both the side run off areas as well as the partially occluded sewers. And if I may be so bold as to ask if there is a way for you to relay a message to the State Dept. that is in charge of 37 debris removal. My selfish area of interest are the breakdown lanes from 2nd to Victor Pike, on both N. and S. sides as this is my alternative to the back roads and bike trails.
Thank you very much.
Randy Craw
Unsafe Buildings
238 N Smith RD
- Case Date:
- 8/10/2017
High levels of black mold in buildings at springmill apartment complex (specifically the first building with apartments 1-12) The property has been notified but has not responded or offered to clean up the problems. The problem has been a reoccurring one after the property previously cleaned up mold.
- Case Date:
- 8/26/2017
Road collapsing between 4015 and 4001 East Saratoga Drive
- Case Date:
- 10/13/2017
816 Larkspur
Vacant rental. No door knob or lock. Door standing ajar for weeks. Police checked it but nothing has been done. Neighborhood kids running inside