closed #161970
Water Utility Problems
- Case Date:
- 12/10/2017
I live at 525 N Park Ridge RD. I called several times about sidewalk collapsing over water line. Please repair. Worry about safety of pedestrians.
I live at 525 N Park Ridge RD. I called several times about sidewalk collapsing over water line. Please repair. Worry about safety of pedestrians.
We recently bought this house. When the plumber installed new toilets, he suggested I ask the city to check the water pressure. On June 12 I called about this, but have not heard back. Please advise. Thank you. John Scott Long 3855 E Brighton Ave 812-322-2940
Hello - We are submitting a complaint against the City of Bloomington Utilities for the following reasons: 1. We were notified in February 2024 of a 40 g/h increase in our flow, while we were out of the state on vacation, via a door tag, not a notice to our email or even a phone call, which are on our account, a door tag. 2. We have called Customer Support three times to get this resolved, as we have not identified a leak inside the house nor outside the house between the reader and the house, which we utilized Aim To Please as our contractor to check everything in the house. 3. The number of times we were told to check our toilets and got brushed off was disrespectful and patronizing, as we utilized Aim to Please to check the toilets via a Dye test and there was no dye leakage after 20 minutes in any toilet. 4. Our March (5), April (4), May (7), and June (4), and July (5) are higher than all the months prior a full year to date. However, it's not a constant leak, they are sporadic. I.e. - while I was putting my kids to bed at 9pm on Friday, June 14th, there was a spike of 400 g/h for under an hour and then it went back down. There was nothing running in terms of faucets or outside spigots. 5. Even with all of our work on our end, and the conversations with CBU Customer Support, the fact that CBU won't consider that we have a malfunctioning reader, is simply astounding. To not even consider the possibility of it, and have a denialist mentality does not, to me, show customer support or attention. We would appreciate a review and investigation of our reader and our usage reports to better understand these spikes. Additionally, we would appreciate a review of our billing because we are now paying quite a bit more for water than we did for the first two years of our ownership of this house. Please contact me for further conversation and happy to meet someone at the property.
There was a utility project in the Spicewood subdivision over the winter. The streets through the neighborhood have been severely damaged. I looked on the city paving schedule and did not see a project listed to fix the damage that was caused by the project. Is the city coming back to fix the roads? It's huge eyesore and really poor patching jobs for the damage that was done.
The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc
Fiber install hit water line. Lots of water leaking
Not sure if this is the proper place to report, but I own a rental house at 813 W Kirkwood. The side walk in front of the house is all chewed up but my main concern is that the Jordan River surfaces right there on the east border of the house and the one next door. there is a broken railing there that is intended I suppose to protect someone from falling in. It is rusted thru and presents a dangerous situation for a child who could be walking there. Also the interior of that waterway canal has tons of trees growing in it that I think should be cut out, but believe that would be the city's property there to take care of. Any way the two issues make that a dangerous spot. I hope you will look into it and schedule some kind of repair there for safety of our fair city's citizens!! thanks Nancy
Section of sidewalk has risen 4-5 inches causing a hazard to the neigborhood kid on their bikes- they hit it and it causes an accident. I have seen other spots where the high side has been shaved off to be level? Very easy to spot, between my house 3824 and the neighbors, 3820.
I have called several times over the last 3 years to report a dangerous curb on our street corner. Last summer a young child was injured when they hit the broken curb and fell. Please take care of this soon. The standing water each winter makes it more and more of a hazard as the cement freezes and thaws constantly there. Perhaps you could eliminate the standing water and prevent another deteriorated curb situation in the future. Your quick response would very much be appreciated. Thank you.
water main marker protruding from sidewalk