Case Date:

10/8/2014

I have attempted to call several of the numbers listed on your website and have not had any success. I am trying to report a leak that needs to be addressed outside of our property located at 10047 Linden Ave. There are several valves under large metal plates that are overflowing into the street. We are requesting assistance with shutting them off and repairing them. We believe that those are water lines owned by the city. I would appreciate it if someone could contact me regarding this matter. I would appreciate any help you could provide.

Case Date:

6/19/2014

Noticed water on top of the water meter in my parent's front yard at 3221 N Kingsley Drive, 47404. Could there be a leak at the water meter?

Case Date:

4/12/2017

Issue: Sewage backed up into two homes under our management: 1. 1403 West Allen Street 2. 1405 West Allen Street Significant amount of toilet paper and feces was deposited in basement. Had to be professionally removed and disinfected. Question: Did the City flush or work on lines near or around the Allen Street Properties recently? Is this a normal occurrence? The pipes appear to be clear now, water runs through freely.

Case Date:

6/6/2018

I called last Friday and reported that my recycling was never picked up and I was told to leave it by the curb and it would be a day or so before you would get to it.. As of today it is still in the front of my house full to the top so I guess it will not be picked up until tomorrow which is the usual day for pick up. I need a refund since I pay every month on my water bill for this service. Please have someone contact my. Thanks, Julie

Case Date:

5/23/2018

There southern loop of Pine Meadows Dr is riddled with potholes. Crews attempted to fix them one day during a heavy rain and the water was so deep, whatever mix went into the potholes didn't stay. They need patched all the way up and down that southern loop of Pine Meadows Dr.

Case Date:

6/5/2018

East University Street between Jordan and Eastside is in pretty bad shape - lots of potholes, general disrepair, it's difficult to traverse (the absolute worst of it is right at Jordan and University). I see another part of East University Street is slated for paving in July, it would be really great if you could just keep going across all of East University Street! (There is also currently a water leak issue at Eastside and University which we reported last night that's going to cause additional road damage). Genuine thanks for all you do!

Case Date:

6/11/2018

Could your department please look into why Leonard Springs Rd always floods near the Van Buren Apartments. The ditches hold water and because the road dips in the same area the road is always flooded when it rains as well. Thank you Laura Lane

Case Date:

6/11/2018

Pavement over recently repaired water valve at the intersection of University and Eastside is already subsiding.

Case Date:

6/19/2018

There are 3-4 moderate sized pot holes on the west side of this street. This area of the street has a significant slope with no drainage and consistently collects water, sludge, sand, etc which contributes to the deterioration of the asphalt. I have shoveled sand, etc many times from this area. This same problem is occurring in front of the house two houses north of this address. Would really be helpful to have some sort of correction to this if possible. Thank you.

Case Date:

6/26/2018

Good morning Is this road ever going to be repaired? Someone made a big deal about this a while back, and we were told it is the city's responsibility and would be repaired after graduation. It is almost July and the situation keeps getting worse. As seen in the attached picture, the water is always there. It is constantly leaking from the sewer. The road in question is East 11th and Fee Ln.